Rocio Palomo
Pharr
Summary
Enthusiastic and well-organized Entry Level Administrative Assistant with over 6 years of valuable customer service experience. Strong communication and computer skills enable effective client interaction and exceptional support. Keen attention to detail and proactive approach for efficient management of administrative tasks and smooth office operations. Eager to contribute skills and dedication to a dynamic team, making a positive impact and contributing to the overall success of the organization.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Psja Isd
11.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
PHC Attendant
M&G Primary Healthcare
01.2022 - Current
Facilitated daily living activities, administered medications safely, and ensured meal preparation.
Receptionist/Billing
Falcon Dental
10.2019 - 08.2020
- Greeted patients
- Verified insurances
- Scheduled and confirmed patients
- Answer phone
- Processed patient’s payments
- Filed patients charts
Administrative Assistant
CIMA Hospice
03.2018 - 12.2018
- Managed Certified Nurse Assistants
- Scheduled Employees
- Answer phone calls
- Assisted administrator in many clerical task
- Greeted patient
Cashier
Macy's
08.2013 - 09.2014
- Cashier
- Provided friendly customer service
- Maintained sales floor clean and organized
Shift Leader/ Coordinator
Texas Roadhouse
02.2010 - 10.2012
- Shift leader
- Provided friendly and attentive customer service
- Managed dining room hosts
- Quickly responded to guests needs
- Front coordinator
Education
Associate of Arts - Business Administration
South Texas College
McAllen, TXBachelors Degree - Medical and Health Service Management
South Texas College
McAllen, TXSkills
- Organizational Skills
- Excellent Computer skills
- Team Work
- Bilingual in Spanish
- Communication
- Problem-solving
Languages
Spanish
Native or Bilingual
Leadership
Successfully managed a group of CNA’s as I managed their schedule and was their supervisor.
Timeline
Substitute Teacher
Psja Isd
11.2023 - Current
PHC Attendant
M&G Primary Healthcare
01.2022 - Current
Receptionist/Billing
Falcon Dental
10.2019 - 08.2020
Administrative Assistant
CIMA Hospice
03.2018 - 12.2018
Cashier
Macy's
08.2013 - 09.2014
Shift Leader/ Coordinator
Texas Roadhouse
02.2010 - 10.2012
Associate of Arts - Business Administration
South Texas College
Bachelors Degree - Medical and Health Service Management
South Texas College
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