Rocio Ortiz Pierson
Edinburg,TX
Summary
Experienced and compassionate Registered Nurse (RN) with 19 years of diverse experience in direct patient care, triage, and care coordination within a fast-paced environment. Proven track record of developing strong relationships with patients and families through empathetic communication, a respectful attitude, and excellent customer service. Dedicated to providing high-quality care and ensuring the well-being of all patients.
Overview
2025
2025
years of professional experience
Work History
GeriPACT RN Care Manager
VCB Veterans Affairs
01.2022 - Current
- Delivered compassionate care for complex patients
- Providing care coordination for health promotion while utilizing resources effectively
- Demonstrating leadership and offering innovative approaches to clinical processes
- Provide health promotion through education and coaching of patients and caregivers
- Collaboration with interdepartmental teams for optimal patient care outcomes.
- Supporting colleagues, providing safe quality nursing conducive to a supportive workplace.
- Responsible for appropriate documentation GeriPact interventions, planning and outcomes in patient care.
- Provided patient education on managing chronic health conditions and resources available.
- Communication with team and patient caregivers in effort to provide thorough assessment of patient’s needs and to help identify safety concerns
- Assisting in ordering consults needed in the community utilizing established criteria.
- Collected data from medical records in preparation for clinical appointments to confirm status of treatment plan and care needs.
- Provide evidence based patient care.
Registered Nurse, Interventional Radiology
Doctors Hospital At Renaissance, Full Time 40Hr/wk
06.2020 - Current
- Perform effective and efficient patient assessments, anticipating and preparing for potential issues.
- Note individual patient risk factors such as allergens to contrast agents and made every available accommodation.
- Report findings to physicians with priority on abnormal results to achieve prompt patient treatment.
- Manage aseptic techniques to control infection risk and protect both patients and staff.
- Monitor patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collect blood, tissue and other laboratory specimens and prepared for lab testing.
- Educate patients about post-operative instructions, including medication administration, infection complications and preventative health measures.
- Educate family members and caregivers on patient care instructions.
- Conduct thorough post-operative patient assessments to determine patient condition and readiness for discharge.
- Collaborate with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Review post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes
- Provide on-call care at all times of day or night.
Transplant Coordinator; Transplant Department
UT Health At San Antonio- Full Time 40-50 Hr/wk
02.2019 - 06.2020
- Met with patients to discuss medical histories and current needs.
- Facilitated patient navigation for liver transplant waitlist approval process
- Reviewed and updated patient files and records, including allergies, problems, medications and immunization statuses.
- Ordered and executed various tests, analyses and diagnostic images based on protocols to provide information on patient condition.
- Case management of >80 transplant patients either on waitlist or new referrals pending waitlist approval.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and meet treatment goals.
- Obtained consents for research participation and maintained research documentation up to date.
- Coordinated testing and follow up for patients at various local hospitals and if needed scheduled testing and follow up outside of RGV based on individual patient needs and availability of local resources.
- Managed office/clinic activities by maintaining communication between patients and physicians and provided any necessary referrals.
- Entered and maintained departmental records into company database using Sunrise EMR.
- Triaged patient calls, identified and addressed patient needs using team approach to resolve patient problem.
- Facilitated telehealth visits with providers.
- Monitored patient progress including post hospital care follow-up.
Endoscopy Staff RN
Doctors Hospital At Renaissance, Full Time 40Hr/wk
02.2006 - 02.2019
- Assessment and evaluation of pediatric, adult and geriatric patients.
- Followed infection control procedures.
- Provided on-call care at all times of day and night.
- Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Updated patient charts using Cerner-EMR with data such as medications to keep records current and support accurate treatments.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Interacted with participants in GI research studies in diverse ways, including preparing for examinations, verification of consent and collecting specimens.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Identified learning needs of patients and families and responded with advocacy and health education.
- Educated patients on procedures and plan of care
Diabetes Coordinator/Bariatric Coordinator
Doctors Hospital At Renaissance Health System
2009 - 2011
- Taught health education classes for patients, community workers and members of public.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Gave public talks on importance of health education and diabetes disease prevention and management strategies.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
- Scheduled and organized committee meetings to discuss new ideas and update participants on program details and milestones.
- Developed and recommended policies and procedures for evaluating programs.
- Organized and led support groups for diabetes and bariatric patients related to physical and emotional health to ensure long-term patient well-being.
- Oversaw and managed clinical and support staff in patient care activities while maintaining high level of staff morale and professionalism.
Home Health Registered Nurse
Medical Innovations
12.2005 - 05.2006
- Traveled to patients' homes as scheduled on weekends to assess health conditions and provide superior level of nursing care.
- Informed physicians of any changes to patients' health or concerns observed during home visits.
- Educated patients on use and benefits of equipment such as home blood pressure cuffs and glucose meters.
- Delivered medications and performed wound care to mitigate or resolve patient symptoms.
RN-Operating Room
McAllen Surgical Specialty CTR -Full Time 40Hr/wk
05.2005 - 03.2006
- Assisted physicians with surgeries and non invasive procedures
- Performed patient care in all phases (Preoperative, intraoperative and postoperative)
- Delegated staff duties
Staff Nurse
Knapp Medical Center- Full Time 40Hr/wk
01.2004 - 05.2005
- Began working as a Nurse tech. during senior year of BSN program and transitioned into Staff RN role upon graduation.
- Managed all elements of patient care, from admission to discharge or transfer to other units, using nursing expertise to conduct assessments, administer medications, initiate nursing and emergency interventions, contribute to care plan development and educate patients.
- Identified the learning needs of patients and families and responded with advocacy and health education.
- Assessed medical status of patients pre and post-operation by checking vital parameters and supervising food intake.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Identified patient care requirements by establishing personal rapport with patients and families
- Administered medications via oral, IV and intramuscular injections, and monitored responses.
- Gathered patient health data through interviews and observation, documenting all data in electronic records
Education
Bachelor of Science - Nursing
The University of Texas
Edinburg, TX2004
Skills
- Client assessment and analysis
- Clinical documentation
- Strong clinical judgement
- Patient and family education
- Reporting requirements
- Data collection and management
- GI patient care
- Surgical patient care
- Small group instruction
- Policy and program development
- EMR / EHR
- Patient Management
- Case management
- Patient Assessments
Accomplishments
- Registered Nurse in Texas, license # 713844, current - 8/31/2023
- BLS- current
- ACLS- current
- Spanish - Interpreter
References
- Ivy Hernandez, RN BSN
VCB HCC
Ivy.Juarez-Hernandez@va.gov
956-249-3560
956-463-6482
- Cynthia Garza , RN MSN
STC Clinical Instructor
phnxcg@yahoo.com
956-437-7917
- Jose M. Lopez, RN BSN
PACU RN, Harlingen VA clinic
havoc_jml007@yahoo.com
956-975-8501
- Eliza Garza , RN BSN
Women’s Health VCB
Eliza.Garcia128@outlook.com
956-720-8128
Timeline
GeriPACT RN Care Manager
VCB Veterans Affairs
01.2022 - Current
Registered Nurse, Interventional Radiology
Doctors Hospital At Renaissance, Full Time 40Hr/wk
06.2020 - Current
Transplant Coordinator; Transplant Department
UT Health At San Antonio- Full Time 40-50 Hr/wk
02.2019 - 06.2020
Endoscopy Staff RN
Doctors Hospital At Renaissance, Full Time 40Hr/wk
02.2006 - 02.2019
Home Health Registered Nurse
Medical Innovations
12.2005 - 05.2006
RN-Operating Room
McAllen Surgical Specialty CTR -Full Time 40Hr/wk
05.2005 - 03.2006
Staff Nurse
Knapp Medical Center- Full Time 40Hr/wk
01.2004 - 05.2005
Bachelor of Science - Nursing
The University of Texas
Diabetes Coordinator/Bariatric Coordinator
Doctors Hospital At Renaissance Health System
2009 - 2011
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