Rocio Pizarro
Sherman Oaks,USA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
17
17
years of professional experience
Work History
Captain
Warner Bros. Cafeteria
02.2020 - Current
- Oversee the maintenance of floor operations during service.
- Manage team assignments to achieve peak performance.
- Handle guest issues effectively and courteously.
- Develop and update promotional materials.
- Oversee online order processing and coordinate with production assistants for bulk orders.
- Facilitate the onboarding process for new employees.
- Configure and revise menu options, designs, and prices within Revel.
- Utilize digital platforms to share visual content, and boost event promotion.
- Designed and executed marketing strategies for events.
- Coordinate meetings and oversee specialty services for diverse guests and productions.
Fox Staff Director
R&R Events
12.2018 - 02.2019
- Enhanced team performance by implementing strategic management.
- Directed and organized team functions successfully.
- Coordinated with clients to finalize meeting room layouts, menus, and event arrangements.
- Assisted in planning and executing special events.
Supervisor
The Los Angeles Country Club
09.2008 - 01.2014
- Managed logistics for various functions including private events, dining room, banquets, and meeting room activities.
- Executed staff hiring and training in line with club guidelines.
- Contributed to continuous improvement of dining experience.
- Oversaw scheduling and correspondence for event-related inquiries.
Education
Bachelor of Science - Psychology
University of California, Santa Barbara
Arts & Associates Degree - undefined
Los Angeles Pierce College
Skills
- Problem solver who can create solutions and resolve complaints
- Resourceful team player who excels at building trusting relationships with coworkers and guests
- Dependable, responsible, and committed to excellence and success
- Business professional whose honesty and integrity provide for effective leadership
- Fast learner and highly adaptable
- Proficient in Microsoft Word, Outlook, PowerPoint, Excel, Canva, and Adobe
Timeline
Captain
Warner Bros. Cafeteria
02.2020 - Current
Fox Staff Director
R&R Events
12.2018 - 02.2019
Supervisor
The Los Angeles Country Club
09.2008 - 01.2014
Bachelor of Science - Psychology
University of California, Santa Barbara
Arts & Associates Degree - undefined
Los Angeles Pierce College
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