ROCIO RODRIGUEZ
El Monte,CA
Summary
Dedicated and adaptable professional with over 8 years of experience in administrative support, contract management, and customer service. Proven ability to maintain accurate records, manage sensitive documentation, and support operational efficiency in fast-paced environments. Strong interpersonal skills and a passion for delivering excellent service, now seeking to transition into healthcare customer service to support patients and staff with empathy, organization, and care.
Overview
8
8
years of professional experience
Work History
Accounting Clerk
Martin Motors El Monte
El Monte, USA
01.2024 - Current
- Maintains accurate financial records and supports month-end closing procedures.
- Manages scheduling and documentation, ensuring timely task completion.
- Provides administrative support to management, maintaining organized workflows.
- Assists with audits and reconciliations, identifying and correcting discrepancies.
Contracts Clerk
Downey Nissan
Downey, USA
04.2021 - 12.2023
- Reviewed and processed contract documentation with strict accuracy.
- Maintained organized records for loans, payments, and warranties.
- Reconciled financial reports and inventory logs for audit readiness.
- Delivered consistent, helpful communication with internal and external clients.
Contracts Clerk
Nissan of Torrance
Seal Beach, USA
08.2017 - 04.2021
- Processed wholesale and retail documents, verifying data integrity.
- Managed dealer trades and ensured prompt check issuance.
- Provided front-desk support and improved customer service efficiency.
- Handled accounts payable with precision and timeliness.
Education
High School -
Rosemead High School
Rosemead, CASkills
- Customer Service Support
- Records & Documentation Management
- Data Entry & Accuracy
- Contract & Billing Understanding
- Scheduling & Workflow Coordination
- Compliance & Confidentiality
- Bilingual Communication (Spanish-English)
- Time Management & Multitasking
- Administrative & Clerical Support
Languages
- Spanish, Native Speaker
- English, Fluent
Timeline
Accounting Clerk
Martin Motors El Monte
01.2024 - Current
Contracts Clerk
Downey Nissan
04.2021 - 12.2023
Contracts Clerk
Nissan of Torrance
08.2017 - 04.2021
High School -
Rosemead High School