Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Receptionist

ROCIO RODRIGUEZ

Dallas,TX

Summary

Highly motivated and results-driven professional with over 21 years of experience in the janitorial industry, including 3+ years in management roles. Demonstrates a strong work ethic, adaptability, and excellent interpersonal skills. Proven ability to work independently, lead teams, and deliver high-quality service. Fluent in English and Spanish.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal Services
01.2025 - Current
  • Monitor premises to ensure safety and security of property and personnel.
  • Enforce site protocols and report incidents promptly.
  • Maintain detailed logs and collaborate with on-site staff for issue resolution.
  • Assurant

Operations Manager

Work Clean
05.2024 - Current
  • Oversee daily janitorial operations across multiple commercial sites.
  • Manage team scheduling, training, and performance.
  • Ensure compliance with safety standards and client specifications.
  • Commercial Janitorial Services

Account Executive

Integrity Facility Solutions
12.2023 - 07.2024
  • Managed client accounts and resolved issues to maintain satisfaction.
  • Built relationships with key clients and identified upselling opportunities.
  • Collaborated with internal teams to ensure smooth service delivery.

Project Manager

Select Commercial Services
01.2021 - 01.2023
  • Maintained ongoing client communication and handled service inquiries.
  • Conducted regular site inspections and ensured contract compliance.
  • Comerica Bank Tower

Janitorial Supervisor

Select Commercial Services
01.2018 - 01.2021
  • Supervised staff performance, onboarding, and safety compliance.
  • Acted as the primary point of contact between management and staff.
  • Fannie Mae

Daytime Janitorial Supervisor

Britton Building Maintenance
01.2017 - 01.2018
  • Managed daily operations, supplies, and staff coordination.
  • Ensured facility cleanliness and adherence to safety protocols.
  • Fannie Mae

Education

High School Diploma - undefined

W. H. Adamson High School

Skills

  • Project Management
  • Staff Management & Training
  • Employee Motivation
  • Extensive Knowledge of Maintenance, Cleaning & Sanitation
  • Client Relations & Customer Service
  • Quality Control & Inspections

Certification

  • Basic Certified Custodial Technician, ISSA CMI, 2022
  • Institute of Inspection Cleaning and Restoration Certification (IICRC), 2022
  • VMC Technical Training Certified
  • CPR Certified, 2025

Languages

English
Spanish

Timeline

Security Officer

Allied Universal Services
01.2025 - Current

Operations Manager

Work Clean
05.2024 - Current

Account Executive

Integrity Facility Solutions
12.2023 - 07.2024

Project Manager

Select Commercial Services
01.2021 - 01.2023

Janitorial Supervisor

Select Commercial Services
01.2018 - 01.2021

Daytime Janitorial Supervisor

Britton Building Maintenance
01.2017 - 01.2018

High School Diploma - undefined

W. H. Adamson High School
ROCIO RODRIGUEZ