Highly motivated and results-driven professional with over 21 years of experience in the janitorial industry, including 3+ years in management roles. Demonstrates a strong work ethic, adaptability, and excellent interpersonal skills. Proven ability to work independently, lead teams, and deliver high-quality service. Fluent in English and Spanish.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Services
01.2025 - Current
Monitor premises to ensure safety and security of property and personnel.
Enforce site protocols and report incidents promptly.
Maintain detailed logs and collaborate with on-site staff for issue resolution.
Assurant
Operations Manager
Work Clean
05.2024 - Current
Oversee daily janitorial operations across multiple commercial sites.
Manage team scheduling, training, and performance.
Ensure compliance with safety standards and client specifications.
Commercial Janitorial Services
Account Executive
Integrity Facility Solutions
12.2023 - 07.2024
Managed client accounts and resolved issues to maintain satisfaction.
Built relationships with key clients and identified upselling opportunities.
Collaborated with internal teams to ensure smooth service delivery.
Project Manager
Select Commercial Services
01.2021 - 01.2023
Maintained ongoing client communication and handled service inquiries.
Conducted regular site inspections and ensured contract compliance.
Comerica Bank Tower
Janitorial Supervisor
Select Commercial Services
01.2018 - 01.2021
Supervised staff performance, onboarding, and safety compliance.
Acted as the primary point of contact between management and staff.
Fannie Mae
Daytime Janitorial Supervisor
Britton Building Maintenance
01.2017 - 01.2018
Managed daily operations, supplies, and staff coordination.
Ensured facility cleanliness and adherence to safety protocols.
Fannie Mae
Education
High School Diploma - undefined
W. H. Adamson High School
Skills
Project Management
Staff Management & Training
Employee Motivation
Extensive Knowledge of Maintenance, Cleaning & Sanitation
Client Relations & Customer Service
Quality Control & Inspections
Certification
Basic Certified Custodial Technician, ISSA CMI, 2022
Institute of Inspection Cleaning and Restoration Certification (IICRC), 2022