Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rocio Ruiz

Norcross,GA

Summary

Driven Commercial Sales Manager with many years of experience. Devoted to training a team for excellence and leading by example. Proficient at maintaining relationships with clients and explaining marketing tactics to a large team of efficient salesmen.

Overview

10
10
years of professional experience
2017
2017
years of post-secondary education

Work History

Commercial Sales Manager

Autozone
Decatur, GA
08.2024 - Current
  • Managed daily operations of commercial sales team to meet customer needs.
  • Developed relationships with local businesses to drive sales growth
  • Implemented training programs to improve team performance and efficiency.
  • Provided exceptional customer service by resolving issues promptly and effectively.
  • Maintained effective customer communications and built strong customer relationships.
  • Maintained relationships with existing clients by providing superior customer service.
  • Developed and implemented strategies for expanding customer base.

Part Sales Manager

AutoZone
Atlanta, Georgia
08.2018 - 08.2024
  • Supervised daily operations of parts sales team to ensure effective service delivery.
  • Managed inventory levels, ensuring accurate stock availability for customer needs.
  • Assisted customers in identifying and selecting appropriate automotive parts for repairs.
  • Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
  • Trained new staff on customer service protocols and best practices.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Food Service Worker

Moes Southwest Grill
Tucker, Georgia
07.2016 - 07.2018
  • Prepared and assembled food orders following safety and quality standards.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Assisted customers with menu selections and special dietary requests.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.

Education

Lakeside High School
Atlanta, GA

Skills

  • Sales strategy
  • Customer acquisition
  • Team management
  • Market analysis
  • Bilingual

Languages

Spanish
Native/ Bilingual

Timeline

Commercial Sales Manager

Autozone
08.2024 - Current

Part Sales Manager

AutoZone
08.2018 - 08.2024

Food Service Worker

Moes Southwest Grill
07.2016 - 07.2018

Lakeside High School
Rocio Ruiz