Summary
Work History
Education
Skills
LANGUAGES
Timeline
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ROCIO SANCHEZ

Brooklyn,USA

Summary

Highly reliable professional with experience in customer service, fast-paced and high-volume environments. Hardworking and efficient. A fast learner and team player with a positive attitude and a passion to serve, with strong organizational skills and ready to help.

Work History

Bartender/Waitress

Tequila Time Bar Cafe
Rochester, NY
  • Mixed and served beverages to customers in high-volume environment, ensuring quality and consistency.
  • Tracked supply and minimized waste effectively.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.

Post Construction Cleaning Technician

PCC Cleaning & Restoration
Brooklyn, NY
  • Operated specialized cleaning tools to complete cleaning projects on schedule.
  • Achieved workflow efficiency by implementing effective cleaning strategies.
  • Increased client satisfaction rate with thorough attention to detail in all tasks, ensuring spaces were move-in ready.

Cashier

Dunkin Donuts & Baskin Robbins
Brooklyn, NY
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with team members to effectively manage customer orders and shifts.
  • Resolved customer complaints efficiently, ensuring a positive experience.
  • Maintained clean and welcoming dining environment.

Front Desk Receptionist

Healthy Touch Physical Therapy
Middle Village, NY
  • Answered multi-line phone system, directing calls to appropriate staff members promptly.
  • Assisted patients with insurance verification and payment processing inquiries effectively.
  • Coordinated communication between therapists and patients, facilitating seamless care delivery.
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.

DTB Physical Therapy

Front Desk Office
Queens, NY
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Richard R Green
Manhattan, NY

Skills

  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Fast learner

LANGUAGES

Spanish
Native or Bilingual

Timeline

Cashier

Dunkin Donuts & Baskin Robbins

Post Construction Cleaning Technician

PCC Cleaning & Restoration

Bartender/Waitress

Tequila Time Bar Cafe

Front Desk Receptionist

Healthy Touch Physical Therapy

DTB Physical Therapy

Front Desk Office

High School Diploma -

Richard R Green

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