Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Rocio Zarate

Gallup,NM

Summary

Dynamic server with exceptional customer service skills honed at Panz Alegre, adept at order taking and menu knowledge. Recognized for enhancing guest satisfaction through attentive service and effective communication. Proficient in check preparation and maintaining cleanliness standards, consistently ensuring a memorable dining experience for all patrons.

Overview

6
6
years of professional experience

Work History

Server

Panz Alegre
Gallup, NM
02.2020 - Current
  • Ensure that each guest was served courteously, quickly
  • and efficientntly .
  • Greeted guess and provided menus.
  • Explained menu options to guests, offered suggestions
  • and took orders for food and beverages.
  • Stayed informed about daily specials, new menu
  • items, promotions.
  • served food and beverages to guess and comfirmed
  • Complete orders.
  • Satisfied customers by topping off drinks and offering condiments,napkins and other items
  • Cheked with guests to get feedback on food served,
  • resolve issues, bring additional items and refill beverages.
  • Prepared checks, itemizing total meal costs and taxes.

Education

GED -

New Life Learning Centre
Gamerco, NM
06-2016

Skills

  • Order taking
  • Menu knowledge
  • Food presentation
  • Check preparation
  • Point of sale
  • Customer service
  • Liquor, wine, and food service
  • Cleanliness standards
  • Safe food handling
  • Daily specials memorization
  • Exceptional customer service

Languages

Spanish
Professional

Affiliations

  • im good a round people im. frienly

Timeline

Server

Panz Alegre
02.2020 - Current

GED -

New Life Learning Centre

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