Rockell Belanger
North Pole,Ak
Summary
I am a self starter, Reliable team player Skilled and comfortable at working with all people. I have strong communication skills and am well organized. I am eager to learn and apply my existing skills within a great company.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Volunteer Coordinator
Fairbanks Community Food Bank
Fairbanks, Alaska
09.2022 - Current
- Administered file management and organization to ensure confidentiality of sensitive information.
- Assisted in managing phone inquiries and directed them to relevant staff members. Addressed customer requests promptly and effectively.
- Acted as primary liaison for addressing operational and administrative inquiries.
- Administered client contact information database, ensuring accuracy and meticulous attention to detail.
- Oversaw office inventory management by coordinating supply orders.
- Managed processing of incoming mail and ensured timely distribution to relevant departments and individuals.
- Managed incoming telephone call screening and routed inquiries to appropriate personnel.
- Welcomed visitors and delivered comprehensive information regarding company operations.
- Facilitated visitor reception and screening to ensure proper direction to relevant employees or offices.
- Managed database information creation, maintenance, and entry processes.
- Managed operation of office equipment, including fax machines, copiers, and phone systems, ensuring optimal functionality.
Assistant Manager
Kit Apartments
North Pole, AK
2024 - Current
- Executed preparation and organization of lease packets.
- Facilitated communication with residence to address inquiries and concerns.
- Executed residential move-out inspections to ensure compliance with property standards.
- Facilitated residential move-ins by conducting thorough inspections.
- Assisted in maintaining cleanliness of units. Supported team in organizing cleaning schedules. Contributed to ensuring units met hygiene standards.
- Facilitated collection of deposits to ensure timely financial transactions.
- Established and managed cleaning and snow clearance operations for buildings.
PCA
Eagles Wings Assisted Living
North Pole, Alaska
05.2018 - 10.2021
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Implemented nursing care plans by performing patient care activities under supervision.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Performed hourly rounds and responded promptly to call lights.
- Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
- Performed vital signs monitoring such as temperature, pulse rate, respiration rate.
- Managed inventory of supplies needed for patient care including linens, medications, equipment.
- Organized and managed medical records in accordance with HIPAA guidelines.
- Supported end-of-life decisions made by families regarding their loved one's
- Organized patient information in an accurate and timely manner for medical records.
- Administered medications accurately in accordance with physician.
- Communicated effectively with both internal and external customers regarding patient care issues.
Associate
UPS Store
Fairbanks, Ak
11.2008 - 03.2018
- Cultivated exceptional customer service skills through consistent daily interactions with clients.
- Facilitated training sessions for new employees on essential customer service techniques and procedures.
- Managed cash register operations to efficiently process cash, check, and credit transactions.
- Facilitated product sales by articulating features and benefits to customers.
- Engaged customers to assess needs and preferences effectively.
- Managed incoming phone calls from potential customers, directing inquiries to relevant products.
- Executed in-store demonstrations, displays, and presentations to promote products effectively.
- Facilitated vendor coordination to ensure timely delivery of materials.
- Executed cross-selling strategies to enhance overall purchase values.
- Resolved minor technical issues and escalated significant problems to appropriate teams.
- Oversaw mailbox contract management and mail forwarding operations.
- Executed packing and shipping operations for fragile and non-fragile items with precision.
- Provided notary services to customers and mailbox holders. Facilitated document verification and signature witnessing. Assisted clients with legal paperwork and notarial acts.
Education
General - undefined
Howard Luke Academy
Fairbanks05.2007
Skills
- Public Relations
- Cash Deposit Preparation
- Office Reception
- Health Management Information Systems
- Customer and Client Relations
- Self Starter
- Filing
- Mental Health
- Mail Management
- Document Retrieval
- Account Balancing
- Employee Training
- Sorting and Labeling
- OSHA Compliance
- Merchandising
Certification
- CNA
- BLS
Timeline
Administrative Assistant/Volunteer Coordinator
Fairbanks Community Food Bank
09.2022 - Current
PCA
Eagles Wings Assisted Living
05.2018 - 10.2021
Associate
UPS Store
11.2008 - 03.2018
General - undefined
Howard Luke Academy
Assistant Manager
Kit Apartments
2024 - Current