Rockema Duncan
The Bronx,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
DeCicco & Sons
02.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Customer Support Specialist
Whole Food Market
12.2020 - 01.2022
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Cashier
Acme
09.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
GED -
Mount Vernon High School
Mount Vernon, WA09.2008
Skills
- Conflict Resolution
- POS Systems
- Customer Assistance
- Payment Processing
- Time Management Skills
- Staff Mentoring
Languages
English
Timeline
Cashier
DeCicco & Sons
02.2022 - 08.2023
Customer Support Specialist
Whole Food Market
12.2020 - 01.2022
Cashier
Acme
09.2018 - 10.2019
GED -
Mount Vernon High School
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