Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
11
11
years of professional experience
Work History
Intermediate Analyst
Citigroup Inc
Columbus, OH
11.2022 - Current
Provide guidance to junior members of the team by assisting escalations
Assist in ensuring accurate and timely delivery valuation of the NAV each night
Participate in testing for system upgrades and CoB
Collaborate with management in helping with new hire onboarding to ensure all access requests are completed
Analyze and research fund discrepancies with custodian book of record
MetLife
Billing Operations
Tampa, FL
11.2016 - 04.2022
Provided support and guidance to colleagues to maintain a collaborative work environment.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Pricing Coordinator
Coca-Cola Refreshments
Brandon, FL
07.2013 - 11.2016
Monitored competitor prices and adjusted accordingly to remain competitive.
Analyzed rates and summarized findings in regular reports to management.
Coordinated marketing events for showcasing product and service offerings.
Prepared marketing campaign budgets with finance personnel.