Summary
Overview
Work History
Skills
Timeline
Generic

Rocking Michel

Boca Raton

Summary

Results-oriented professional with experience in inventory management, purchasing, and merchandising. Responsible for team member development, coaching new hires, and overseeing team performance to achieve store goals. Skilled in planning and executing merchandising and cross-merchandising displays to maximize sales and product visibility. Committed to driving a positive team management environment while ensuring exceptional customer service and store operations.

Overview

13
13
years of professional experience

Work History

Grocery Team Leader

WFM
01.2023 - Current
  • Responsible for all aspects of team operations including inventory, purchasing, merchandising, team member development, team’s performance, hiring, coaching, corrective action
  • Plan and execute all merchandising and cross merchandising displays, driving product visibility and maximizing sales
  • Lead and develop a team of 24 team members, focusing on coaching performance evaluation, and skill development
  • Monitor team performance, set sales goals, and provide guidance to ensure targets are consistently met or exceeded
  • Train new team members on company standards, customer service, and product knowledge to enhance store operations
  • Utilized systems such as Insight, DVO, IRMA, and Kronos for efficient purchasing, scheduling, and reporting

Grocery Assistant Team Leader

WFM
01.2021 - 01.2023
  • Assist Team Leader with all team member schedules, inventory, sale change, training and education, interviews and counseling
  • Overnight promo
  • Work closely with Team Leader to maintain levels of departmental expectations, execution and accountability
  • Assist Buyers with purchasing, merchandising, back stock levels and weekly sales

Dairy Buyer

WFM
01.2017 - 01.2021
  • Ordered and shelved weekly sales items, ensuring product availability and stock rotation for customers
  • Planned and executed all merchandising and cross-merchandising displays to increase visibility and drive sales
  • Maintained proper product rotation and ensured the cleanliness of displays and shelves before the end of each shift
  • Monitored inventory levels to prevent stockouts and overstock situations, using systems to track and adjust orders accordingly
  • Collaborated with team members to maintain high standards of store organization and presentation

Overnight Supervisor

WFM
01.2015 - 01.2016
  • Trained and mentored team members to foster a high-performance team environment, ensuring a strong focus on productivity and quality
  • Ensured all team members performed to expectations by meeting a stocking rate of 55 cases per hour, maintaining proper product rotation
  • Monitored and ensured the cleanliness and organization of the store before the shift change to meet operational standards
  • Assisted the team and associate team leader in managing tasks efficiently, supporting the overnight operations of the store
  • Provided ongoing feedback to team members to help improve performance and achieve goals

Store Receiver

WFM
01.2013 - 01.2015

Customer Service Cashier

WFM
01.2012 - 01.2013

Skills

  • Inventory Management
  • Purchasing and Stocking
  • Merchandising and Cross-Merchandising
  • Team Member Development
  • Sales and Upselling Techniques
  • Customer Service Excellence
  • Store Organization and Layout Planning
  • Team Leadership and Performance Coaching
  • Insight, DVO, and IRMA Purchasing
  • SMORES
  • Store OPS
  • Kronos
  • Data Monster
  • SLAW
  • Conflict Resolution
  • Time Management & Multitasking

Timeline

Grocery Team Leader

WFM
01.2023 - Current

Grocery Assistant Team Leader

WFM
01.2021 - 01.2023

Dairy Buyer

WFM
01.2017 - 01.2021

Overnight Supervisor

WFM
01.2015 - 01.2016

Store Receiver

WFM
01.2013 - 01.2015

Customer Service Cashier

WFM
01.2012 - 01.2013

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Rocking Michel