ROCKMAN BENTUMO
Lawrenceville,Georgia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level legal and human resources management position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Labor Relations Representative
Rockman Law Services
04.2020 - Current
- Representing individuals subjected to discrimination in workplace before federal agencies( EEOC-MSPB)
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Provided expertise on all facets labor and employment law to help employers make more effective decisions.
Litigation Specialist
Hayt Hayt & Landau Law Firm
04.2022 - 12.2022
- Completed electronic court filings at state and federal levels.
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Maintained litigation database and document organization for [Type] cases.
- Designed documents in [Type] program, creating or adding fields for reviewers, searches and indexes.
- Managed exhibits, evidence and data related to [Type] legal proceedings.
- Collected data from client media and [Type] sources to prepare for litigation.
- Uploaded data into [Software] for review and pre-processing.
- Prepared, indexed and developed exhibits such as [Type].
- Used [Software] spreadsheets to track data and calculate information such as potential damages.
Customer Service Representative
Randstad/ Coca-Cola
12.2019 - 02.2020
- Bilingual Customer Service Representative with Coca-Cola for French and American customers
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Recommended products to customers, thoroughly explaining details.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Research Assistant
University Of Minnesota - Twin Cities
05.2018 - 09.2018
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Prepared materials for reports, presentations and submission to law school professor Paul-reviewed journal publications.
- Demonstrated strong writing skills to generate original correspondence and reports.
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
Legal Intern
Equal Employment Opportunity Commission
01.2018 - 06.2018
- Reviewed legal information and proofed documentation for errors.
- Organized legal filing system to maximize efficiency.
- Performed legal and general research, drafting memoranda and correspondence.
- Attended depositions and court proceedings and prepared summaries on cases.
- Scanned, converted and organized records into electronic format with consistent naming convention.
- Prepared written correspondence for attorneys.
- Gained valuable insight into regulations and policies associated with labor and employment laws.
- Participated in and took notes during meetings.
Legal Assistant
The Advocates For Human Rights
12.2017 - 05.2018
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Managed immigrations petitions and client records of clients, observing confidentiality and extreme discretion.
- Completed document and immigration petitions revisions, court document filings, travel arrangements and immigration fees .
Education
MBA - Human Resources Management
DeVry University
Downers Grove, IL10.2021
Master of Science - Labor ,Employment And Immigration Laws
University of Minnesota - Twin Cities
Minneapolis, MN05.2018
Bachelor of Science - Law Enforcement Administration
University of Kinshasa Law School
02.2005
Skills
- Labor Relations
- Immigrations
- Debt collection
- Personal Injuries
- Discrimination in workplace
- Labor Management
- Critical Thinking
- Human Relations
- Complex Problem-Solving
- Advising Employers
Affiliations
- Toastmasters
- Member of Congolese Bar Association
- Georgia Bar Exam Taker
- Delta Mu Delta
Certification
- Certified Lawyer Congolese Bar Association
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Litigation Specialist
Hayt Hayt & Landau Law Firm
04.2022 - 12.2022
Labor Relations Representative
Rockman Law Services
04.2020 - Current
Customer Service Representative
Randstad/ Coca-Cola
12.2019 - 02.2020
Research Assistant
University Of Minnesota - Twin Cities
05.2018 - 09.2018
Legal Intern
Equal Employment Opportunity Commission
01.2018 - 06.2018
Legal Assistant
The Advocates For Human Rights
12.2017 - 05.2018
MBA - Human Resources Management
DeVry University
Master of Science - Labor ,Employment And Immigration Laws
University of Minnesota - Twin Cities
Bachelor of Science - Law Enforcement Administration
University of Kinshasa Law School
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