ROCKY GOURDET

Exhibited detail-focused approach in recording meal selections and transactions

Implemented innovative strategies for quick table setups and efficient service delivery

Achieved high customer satisfaction through enthusiastic and supportive interaction.

• Assessed customer needs to provide assistance and information on product features
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
• Engaged customers in friendly, professional dialogue to determine needs
• Answered incoming telephone calls to provide store, products and services information.

• As a Team Leader, you'll bring your unique skills and expertise in retail sales, service, and merchandising to help drive sales growth and total store profitability
• You'll also focus on your growth and development by expanding your expertise and skillset within your role, growing across levels, or advancing to a new level
• From executing sales strategies to coaching and cultivating each team member's unique capabilities-no two days as a Target Team Leader are ever the same.

• Selected from a pool of thousands of candidates to work closely with leaders of Ripple Match's Leadership Team -Leveraged various growth strategies and tools including social media, email marketing, presentations, and peer and faculty member networking to grow the user base and awareness on campus -Strategically assessed growth and performance metrics to improve, change and/or help design new growth strategies
• Demonstrated leadership by conducting sales presentations, directing sales calls, managing contract negotiations and executing sales contracts
• Identified and supported continuous improvement efforts with supervisor
• Worked alongside company leadership to establish clear training goals.

• Increased client base by identifying potential customers and initiating strategic outreach.
• Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Expanded business through effective network development, identifying new, and prospective clients.