Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocky Stout

Webster

Summary

Accomplished General Manager at Builders FirstSource with a proven track record in leadership and operations management. Expert in fostering team unity, enhancing employee development, and optimizing operational efficiency. Demonstrated ability to improve customer satisfaction and manage labor costs effectively. Skilled in project and facility management, with a knack for motivating teams to exceed performance metrics.

Overview

16
16
years of professional experience

Work History

General Manager

Builders FirstSource
01.2018 - Current
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Night Manager

Circle K
08.2013 - 01.2014
  • Created nightly shift task lists to assign duties to each employee.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.

Night Custodian

Florida Fish and Wildlife Conservation Commission
05.2013 - 12.2013
  • Assisted with emergency situations like floods or power outages, ensuring occupant safety and minimizing property damage.
  • Fostered a sense of pride in the workplace by keeping common areas and workspaces consistently clean and inviting.
  • Supported facility security measures by locking doors, windows, and gates at the end of each shift.
  • Addressed minor maintenance issues such as replacing light bulbs or fixing loose fixtures, preventing larger problems from developing.
  • Fed and took care of Fish and tanks and ponds

Driver

T and D Concrete
02.2009 - 05.2013
  • Followed all relevant traffic laws and safety regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • cleaned and maintained construction toilets, construction dumbsters

Education

High School Diploma -

South Sumter High School
Bushnell, FL
04-1998

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Customer relations
  • Training and development
  • Staff training/development
  • Inventory control
  • Goal setting
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • P&L management
  • Team training and development
  • Motivation
  • Schedule management
  • Labor cost controls
  • Deadline oriented
  • Vendor relationships
  • Employee development
  • Project management
  • Facility management

Timeline

General Manager

Builders FirstSource
01.2018 - Current

Night Manager

Circle K
08.2013 - 01.2014

Night Custodian

Florida Fish and Wildlife Conservation Commission
05.2013 - 12.2013

Driver

T and D Concrete
02.2009 - 05.2013

High School Diploma -

South Sumter High School

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Rocky Stout