Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

ROCKY VICTORIO

West Palm Beach,FL

Summary

Detail-oriented bilingual professional with exceptional communication and customer service skills, recognized for effectively managing claims processes and enhancing client satisfaction. Proven track record in resolving complex issues and ensuring compliance with regulations, seeking to advance as a Claims Adjuster.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Insurance Coordinator

McKinley Insurance Services
West Palm Beach, FL
05.2022 - Current
  • On-site insurance representative for Palm Beach County - Risk Management
  • Handle intake of property and casualty claims promptly for swift resolution.
  • Engage with claimants to obtain essential details, and update them on progress.
  • Prepare and submit subrogation demands on behalf of local government.
  • Ensure meticulous and accurate maintenance of claims and correspondence files.
  • Cultivated strong problem-solving and customer service capabilities via routine claimant communication.

Education

Associate in Science (AS) - Insurance And Risk Management

Palm Beach State College
West Palm Beach, FL
12-2025

Skills

  • Technical proficiency
  • Proficient in Bilingual Communication
  • State-Licensed Expert
  • Claims File Organization
  • Client Support
  • Efficient Data Entry
  • Understanding of Insurance Compliance

Certification

  • FL Adjuster all lines #G127149
  • FL Property and Casualty General Lines Agent

Community Service

Volunteer, Challenge to Change, Greenacres, FL, Accumulated over 50 hours of community service., Performed basic home improvement repairs for homeowners in need., Demonstrated reliability, responsibility, and strong work ethic.

Timeline

Insurance Coordinator

McKinley Insurance Services
05.2022 - Current

Associate in Science (AS) - Insurance And Risk Management

Palm Beach State College

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ROCKY VICTORIO