Rocío Rodríguez
San Juan,Puerto Rico
Summary
Dynamic and skilled P&C insurance professional with over ten years of expertise, excelling in unleashing profitability and operational excellence across underwriting, reinsurance, risk and portfolio management. A proven strategist driven revenue growth through innovative commercial approaches, showcasing creativity, technical prowess, and a strong commercial acumen. Known for fostering industry partnerships and delivering impacful results.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Property-Housing Manager
Assurant
San Juan, Puerto Rico
01.2019 - Current
- Housing Property Manager with advanced skills to drive a +$20M written premium portfolio with 75,000+ homeowner clients
- Performed risk assessments to identify trends, variations, patterns and insights to adjust underwriting rules and reduce reinsurance exposures
- Coordinated with cross-functional teams to ensure effective execution of projects
- Collaborated in complex contracts negotiations with key stakeholders to maximize revenues while minimizing risk
- Demonstrated exceptional leadership during periods of restructuring, ensuring smooth transitions and continued compliance
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Large Lines Commercial Underwriter
Triple-S Propiedad
San Juan, Puerto Rico
03.2014 - 12.2018
- Manage property and casualty underwriting and reinsurance placement for large accounts and complex risk
- Provided support and techniques to data entry team, enabling them to process insurance policies effectively in SISE and Cover-All systems
- Proactively engage with brokers to provide timely feedback, contributing to a streamlined underwriting process and enhanced brokers satisfaction
- Supported adjusters and the claims department during Hurricane Irma and Maria with coverage analysis and guidance to comply with regulatory requirements
- Spearheaded a comprehensive underwriting training program for the commercial lines team, that significantly improved underwriting expertise and decision-making
- Trusted underwriting resource, consistently providing valuable insights and guidance to brokers and internal teams.
Commercial Property Underwriter for PR and Caribbean
AIG Insurance Company
San Juan, Puerto Rico
07.2008 - 02.2014
- Manage the underwriting and placement of reinsurance for large corporate accounts and complex risks in Puerto Rico and the Caribbean on a primary, proportional, and excess basis
- Developed a comprehensive underwriting analysis and applied risk management principles using pricing tools technologies such as Duck Creek and RMS
- Fostered strong relationships with the team and leaders, built trust and cultivated solid and profitable business relationships with external brokers and internal stakeholders
- Successfully renewed 98% of the Caribbean portfolio while adhering to business guidelines and regulatory requirements.
Professional Associate for Commercial General Liability
AIG Insurance Company
San Juan, Puerto Rico
05.2007 - 06.2008
- Participated in the global underwriting trainee program managed by AIG Insurance School in New York
- Completed risk assessments using ISO Rules, Rate Manuals, endorsements, and Company Underwriting Guidelines
- Promoted to Jr. Underwriter for Large/Corporate risks.
Education
CRM- Practice of Risk Management - Insurance and Risk Management
The National Alliance For Insurance Education And Research
11.2023
Emerging Latino Leadership Program - Organizational Leadership
HACE
08.2023
Art And Science Negotiation Workshop - Strategic Intelligence
CMI Interser
06.2023
Strategic And Humanistic Leadership Workshop - Strategic Intelligence
Expand4Growth
10.2022
CIC- Commercial Property - Insurance and Risk Management
The National Alliance For Insurance Education And Research
04.2019
BBA - Marketing Management And Research
University of Puerto Rico, Rio Piedras Campus
Puerto RicoSkills
- Risk Management
- Problem Resolution
- Customer Service-Focused
- Emotional Intelligence
- Driven and Independent
- Strong work ethic to achieve results
- Effective communication in English and Spanish
- Creative and Adaptable
Certification
- Certified Insurance Service Representative (CISR)
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Property-Housing Manager
Assurant
01.2019 - Current
Large Lines Commercial Underwriter
Triple-S Propiedad
03.2014 - 12.2018
Commercial Property Underwriter for PR and Caribbean
AIG Insurance Company
07.2008 - 02.2014
Professional Associate for Commercial General Liability
AIG Insurance Company
05.2007 - 06.2008
CRM- Practice of Risk Management - Insurance and Risk Management
The National Alliance For Insurance Education And Research
Emerging Latino Leadership Program - Organizational Leadership
HACE
Art And Science Negotiation Workshop - Strategic Intelligence
CMI Interser
Strategic And Humanistic Leadership Workshop - Strategic Intelligence
Expand4Growth
CIC- Commercial Property - Insurance and Risk Management
The National Alliance For Insurance Education And Research
BBA - Marketing Management And Research
University of Puerto Rico, Rio Piedras Campus
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