Summary
Overview
Work History
Education
Skills
Websites
AWARDS
Timeline
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ROCQUI CAMM

Lynchburg,VA

Summary

Results-driven hospitality sales and operations leader with experience across full-service and select-service hotels. Proven track record of driving group and corporate revenue, managing high-value client portfolios, and consistently exceeding sales targets through strategic pricing, account development, and market positioning.

Overview

7
7
years of professional experience

Work History

General Manager

Hilton Garden Inn | Paragon Hotel Company
Lynchburg, VA
05.2023 - Current
  • Drove total hotel revenue growth to $5.2M+ annually, aligning sales strategy with market demand and revenue management insights
  • Partnered with sales team to increase group mix, resulting in a 5% growth in group revenue contribution
  • Led weekly revenue and sales strategy meetings, optimizing pricing, segmentation, and need periods
  • Supported sales efforts through client engagement, site tours, and key account relationship management

General Manager

Four Points by Sheraton | SMI Hotel Group
Richmond, VA
12.2021 - 05.2023
  • Increased top-line revenue by 9% YoY, driven by corporate and group segment growth
  • Partnered with sales to expand key accounts, generating $1.2M+ in new business revenue
  • Improved market share ranking within comp set by 2 positions, driven by strategic positioning and sales alignment
  • Strengthened sales team performance by implementing accountability measures and targeted action plans, resulting in improved goal attainment and pipeline productivity

Opening General Manager

Tru by Hilton | KM Hotels LLC
Ashland, VA
07.2020 - 12.2021
  • Led pre-opening planning, hiring, and training of 25+ team members, successfully launching a newly constructed Tru by Hilton on schedule and within budget
  • Built operational infrastructure from the ground up, including 50+ SOPs, vendor partnerships, and service standards to support scalable operations
  • Achieved break-even occupancy of 55% within the first 6 months, outperforming ramp-up expectations and stabilizing revenue early
  • Coordinated with Hilton and ownership teams to ensure 100% brand compliance, successfully passing opening QA and brand inspections

Area Sales Manager

Hilton Garden Inn & Homewood Suites | Paragon Hotel Company
Lynchburg, VA
10.2019 - 07.2020
  • Drove group and corporate sales strategy for two Hilton-branded hotels (223 rooms), generating $3.2 million in annual revenue and consistently achieving sales goals
  • Produced 6,000+ group room nights annually while increasing group ADR by 8% YoY through strategic pricing and contract negotiation
  • Managed a pipeline of 75+ active accounts and RFPs, achieving a 25% conversion rate by prioritizing high-rated segments and need periods
  • Built and retained key client relationships, driving repeat business and long-term account growth

Business Travel Sales Manager

Delta by Marriott | SMI Hotel Group
Richmond, VA
04.2019 - 10.2019
  • Generated $1.2M+ in corporate transient revenue over 6 months, achieving a 6% YoY increase through targeted account acquisition and rate optimization
  • Managed a portfolio of 60+ key accounts, driving negotiated rate production and repeat business
  • Conducted 15-20 weekly sales calls and site visits, consistently exceeding activity and production goals
  • Negotiated and secured 25+ corporate rate agreements, optimizing pricing and driving incremental revenue growth

Education

B.S. - Human Services

Old Dominion University
Norfolk, VA
01-2020

A.A. - Education

Central Virginia Community College
Lynchburg, VA
01-2016

Skills

  • Group Sales Strategy
  • Corporate Transient Sales
  • Revenue Management
  • Account Development
  • Contract Negotiation
  • Pipeline Management
  • Market Positioning
  • ADR & RevPAR Growth
  • Team Leadership

AWARDS

2016 VRLTA Hospitality and Tourism Awards: Hotel Employee of the Year, 2022 Hotel Management Thirty Under 30 Award

Timeline

General Manager

Hilton Garden Inn | Paragon Hotel Company
05.2023 - Current

General Manager

Four Points by Sheraton | SMI Hotel Group
12.2021 - 05.2023

Opening General Manager

Tru by Hilton | KM Hotels LLC
07.2020 - 12.2021

Area Sales Manager

Hilton Garden Inn & Homewood Suites | Paragon Hotel Company
10.2019 - 07.2020

Business Travel Sales Manager

Delta by Marriott | SMI Hotel Group
04.2019 - 10.2019

A.A. - Education

Central Virginia Community College

B.S. - Human Services

Old Dominion University