Deirdre Patterson
Waterbury,CT
Summary
Seasoned customer service manager adept in relationship building and team leadership. With an additional background in radio, theater and film, excels in dynamic communication and creative writing.
Overview
2
2
years of professional experience
Work History
Box Office Manager & Group Sales Coordinator
Palace Theater
Waterbury, CT
08.2024 - Current
- Provides guidance to patrons regarding ticket purchasing and gives event details, as well as answering any additional inquiries in a professional manner.
- Sends sales reports to company managers of incoming shows.
- Generates daily sales reports for the box office.
- Hires and trains new sales representatives.
- Engages the community in outreach and facilitates group sales for the theater.
Education
Bachelor of Arts - Communications/Theater Arts
Eastern Connecticut State University
Willimantic, CT05-1991
Skills
- Customer relationship management
- Group sales strategy
- Employee training
- Multi award winning Screenwriter
- Audio describer
- Voice over actor
Affiliations
Author of the book, Ladies & Whores: Three Two Act Plays
Timeline
Box Office Manager & Group Sales Coordinator
Palace Theater
08.2024 - Current
Bachelor of Arts - Communications/Theater Arts
Eastern Connecticut State University