Rodney Arn
OH - Pataskala,OH
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
27
27
years of professional experience
Work History
Manager
Busy Beaver-Contractor with FedEx
Westerville, Ohio
03.2007 - 04.2023
- Managed up to 48 route drivers.
- Implemented Service goals for all drivers.
- Trained new hires in driving, service and scanning integrity.
Mortgage Loan Officer
Innovative Mortgage
New Albany, Ohio
06.2004 - 03.2007
- Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
- Negotiated terms and conditions of loan agreements with borrowers.
- Processed new loan applications in accordance with established guidelines.
Mortgage Loan Officer/Manager
Fairfield Mortgage
Lancaster, Ohio
10.2001 - 03.2004
- Originated Residential loans and managed 10 Loan Officers
- Resolved borrower complaints in a timely manner while providing excellent customer service.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
District Sales Manager
CVS Pharmacy
Woonsocket, Rhode Island
10.1996 - 09.2001
- Developed budgets for each store in the district based on projected revenue goals. Managed up to 25 stores
- Conducted regular meetings with sales staff to review progress against goals.
- Implemented incentive programs designed to motivate the sales force within the district.
Education
High School Diploma -
Hardin Northern High School
Dola, OH05-1975
Skills
- New Employee Training
- Consistently Meet Goals
- Mission Support Optimization
- Program Implementation
Timeline
Manager
Busy Beaver-Contractor with FedEx
03.2007 - 04.2023
Mortgage Loan Officer
Innovative Mortgage
06.2004 - 03.2007
Mortgage Loan Officer/Manager
Fairfield Mortgage
10.2001 - 03.2004
District Sales Manager
CVS Pharmacy
10.1996 - 09.2001
High School Diploma -
Hardin Northern High School
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