Management leader seeking a Store Manager or Management Partner opportunity with a growth-focused organization. Brings 25+ years of high-volume retail and hospitality leadership experience, with a proven record of improving inventory accuracy, controlling labor and waste, developing managers, strengthening customer experience, and leading multi-site operations. Eager to contribute to store and team growth while continuing to grow with a new company.
Work History
North Area Manager
3 Years 2 Months
Fat Tuesday | 05.2023 - Current
Oversee operations for 4 Fat Tuesday locations in Las Vegas, including the company’s highest-volume store generating approximately $110,000 in weekly sales.
Turned around a major inventory control issue at one location, reducing a $12,000 inventory deficit to under $100 within four months.
Developed and implemented a training program for barbacks and bartenders that reduced product waste and saved more than $5,000 over two months.
Assumed oversight of four additional locations and reduced labor costs to below 6% while maintaining operational coverage and service standards.
Took ownership of onboarding and training 4 Area Managers, reducing reliance on out-of-state District Manager travel and saving approximately $3,000 in area operating costs.
Implemented a team recognition and reward program that increased participation in previously low-engagement area contests, helping the area earn 2nd- and 3rd-place finishes and improving morale and engagement in future incentive programs.
Developed 10 bartenders into Senior Bartenders through hands-on coaching, structured training, and one-on-one development; several were selected to support operations outside the area.
Developed and personally trained 1 Senior Bartender into an Area Manager; that manager now oversees the 3rd-highest-sales location in Las Vegas.
Store Manager
4 Years 10 Months
Walgreens | 07.2018 - 05.2023
Oversaw Walgreens Strip locations in Las Vegas, including the Planet Hollywood store with a team of 128 employees.
Designed and led a 3-month inventory-improvement program, presented to regional leadership, that improved inventory variance by 14% versus the prior $17,500 result and uncovered $12,000 in merchandise that had been invoiced but never delivered.
Developed and led a COVID-era cleaning and sanitation program at Walgreens Sahara that helped keep team members working safely; expanded support to 12 neighboring stores through coordinated cleaning efforts.
Provided Store Manager coverage for 8 locations during General Manager PTO, maintaining daily operations, identifying workflow improvements, and resolving cash-loss issues at 2 stores by reviewing surveillance, identifying theft, and recovering approximately $3,000 in restitution.
Developed 4 team members into Assistant General Manager roles through hands-on coaching, structured training, and one-on-one development; supported 2 AGMs in advancing to provide leadership support at Walgreens locations in California.
Store Manager
3 Years 4 Months
Starbucks Coffee Company | 09.2014 - 01.2018
Led the store to receive a Santa Clarita Best Business Award through donation programs, community volunteering, and local outreach that strengthened customer experience and community presence.
Partnered with the school’s after-school program to create a workplace-skills training initiative for local students; recognized by the city for youth engagement and school-community involvement.
Developed and promoted 2 Shift Leads into Assistant General Manager roles and 6 Baristas into Shift Lead positions through hands-on coaching and structured development; prepared them to support surrounding stores.
Implemented a more accurate PAR-level ordering system, reducing waste costs by 12% and saving approximately $600 per week while maintaining service standards.
Developed a training program that addressed customer needs and using knowledge of repeat orders, reducing average window time from 5 minutes 40 seconds to 4 minutes.
Store Manager
5 Years
Fresh & Easy Markets | 01.2009 - 01.2014
Began as a Cashier and advanced into a Store Manager role through consistent performance, increasing operational knowledge, progressive leadership development, and strong business results.
Supported pre-opening and grand-opening operations for the Sylmar and North Hollywood locations, helping train new team members on store procedures, service expectations, and daily standards.
Pioneered the Shop for School community-donation program by presenting Fresh & Easy at parent-teacher events across 45 stores from the San Fernando Valley to Orange County, helping schools access donations and earning Chamber of Commerce community awards.
Developed and led a forklift safety training and certification program, strengthening safe equipment operation, daily safety checks, loading procedures, and backroom readiness.
Education
EMT
Los Angeles Valley College | Van Nuys, CA | 05-2010