Rodd Dixon
Bakersfield,CA
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Reliable employee seeking service advisor position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Parts Manager
Myers Diesel Repair Inc.
Bakersfield, CA
10.2019 - Current
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Submitted reports to senior management to aid in business decision-making and planning.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Reconditioning Associate
CarMax
Bakersfield, CA
10.2013 - 10.2018
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Organized ongoing maintenance schedules to boost system performance.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Managed efficient teams of up to 8 employees.
- Hired and trained new reconditioning workers to improve efficiency of department and cultivate productive work atmosphere.
- Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
- Washed exterior vehicles' body, applied top coat or polish, and detailed interior, utilizing touch up paint equipment and air tools.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Mixed buffing compounds and buffing vehicle cleaning solutions, abrasive compositions and other compounds.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Education
High School Diploma -
08.2009
Skills
- Quality Control Programs
- Cost Tracking
- Detail Focused
- Decision Making
- Analytical and Critical Thinking
- Microsoft Office
- Energetic and Positive
- Hardworking and Reliable
Timeline
Parts Manager - Myers Diesel Repair Inc.
10.2019 - Current
Reconditioning Associate - CarMax
10.2013 - 10.2018
Golden Valley High School - High School Diploma,
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