Roddy Calabresi
New York,New York
Summary
Motivated and detail-oriented Finance student with strong analytical, communication, and technical skills. I aim to apply my academic background, customer service experience, and entrepreneurial mindset to contribute value in a fast-paced financial or business environment. I am seeking opportunities that allow me to grow professionally, expand my understanding of financial operations, and develop the leadership abilities needed to eventually manage and scale business ventures.
Overview
4
4
years of professional experience
Work History
Customer Service / Help Desk
MOM’s Organic Market
09.2023 - 12.2024
- Assisted customers with inquiries and resolved issues to ensure a positive shopping experience.
- Maintained store organization and supported sales goals through upselling and promotional assistance.
- Conducted Out-of-Stock scans and processed customer returns.
- Strengthened problem-solving abilities through handling diverse customer concerns.
Receptionist
Jewelry & More
12.2020 - 07.2023
- Scheduled customer appointments over the phone and managed store communication.
- Coordinated jewelry pickups and deliveries for repairs.
- Cleaned and polished jewelry to support store operations.
- Provided consistent customer service and appointment management for the duration of employment.
Education
Bachelor of Business Administration - Finance
Baruch College, Zicklin School of Business
New York, NY11.2025
Skills
- Communication: Strong verbal and written communication skills
- Technical: Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with financial modeling and basic data analysis
- Writing: Experienced in research papers, reports, and synthesis writing
- Organization: Strong multitasking, time-management, and deadline-driven planning
- Languages: Fluent in Spanish and English
- Friendly, positive attitude
- Time management
- Teamwork and collaboration
- Customer service
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Customer Service / Help Desk
MOM’s Organic Market
09.2023 - 12.2024
Receptionist
Jewelry & More
12.2020 - 07.2023
Bachelor of Business Administration - Finance
Baruch College, Zicklin School of Business