Rodeen Motamedi
Mission Viejo,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Genius
Apple
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Repaired Macbook and IPhone hardware components.
- Displayed leadership in assisting other technicians of lower or same roles.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Technicial Specialist
Apple
05.2021 - 09.2023
- Trained users on iPads, Macbooks, Watches, and mobile devices
- Completed troubleshooting and ran diagnostics using company resources
- Guided team technology use, assisting with troubleshooting and quality control to streamline operations
- Developed internal best practices, resources and training materials to support staff in performance improvement initiative
- Recommended technology upgrades to improve everyday use
- Assessed business requirements to create focused solutions
- Built and maintained relationships with new and existing clients while providing high level of expertise
Healthcare Scribe
Hoag
01.2021 - 01.2023
- Accompanied physicians through day in fast-paced, stressful environments.
- Gained interpersonal skills by building positive relationships with others
- Adaptable and proficient in learning new concepts quickly and efficiently
- Managed time efficiently in order to complete all tasks
- Strengthened communication skills through regular interactions with others
- Skilled at working independently and collaboratively in a team environment
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Bachelor of Science - Biological Sciences
California State University, Fullerton
Fullerton05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Certification
- CPR/ BLS
Languages
Persian
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Genius
Apple
09.2023 - Current
Technicial Specialist
Apple
05.2021 - 09.2023
Healthcare Scribe
Hoag
01.2021 - 01.2023
- CPR/ BLS
Bachelor of Science - Biological Sciences
California State University, Fullerton
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