Rodeeneil Rivera
Chico,USA
Summary
Proven track record of excellence, demonstrated through a history of reliable logistics coordination and customer satisfaction at SDK Logistics. Skilled in MS Office and maintaining professionalism under pressure, I consistently exceed employer expectations by leveraging both hard and soft skills to achieve and often surpass goals.
Overview
15
15
years of professional experience
Work History
Amazon Driver Associate
SDK Logistics
Orland, CA
10.2023 - Current
- Delivered goods and services to customers on time and in excellent condition.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
FC Associate Flex-Time
Amazon
Orland, CA
08.2023 - 10.2023
- Managed inventory and prepared orders for shipment within a tight deadline
- I demonstrate exemplary multitasking capabilities when monitoring multiple orders simultaneously while adhering strictly to established guidelines
- Operated manual pallet jack to move products throughout warehouse
Homemaker
Self-employed
05.2022 - 08.2023
- Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for child's educational needs
- Establishment of a home in several cities while maintaining a strong family foundation raising a child
- Maintained order and discipline with creative strategies focused on keeping young child occupied and entertained during important lessons
Line Cook
Applebee's Neighborhood Grill & Bar
Scottsbluff, NE
08.2020 - 05.2022
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections
- Operated fryers and grills according to instructions to maintain safety and food quality
- Set up and performed initial prep work for soups, sauces and salads
Project Tech
Regional West Medical Center
Scottsbluff, NE
09.2019 - 03.2020
- Responsible for the overall cleanliness and sanitization of all areas within the hospital
- Interacted pleasantly with clients and guests when performing daily duties
- Employed deep-cleaning techniques for areas in need of additional sanitation
Driver
Uber/Grab Philippines
Manila, PH
08.2017 - 05.2019
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Picked up clients from specific locations to transport and drop off at destinations
- Achieved consistently high customer scores due to exceptional service
Customer Service Representative for Kohl's
[24]7.ai Philippines
Manila, PH
10.2018 - 12.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Uphold quality control policies and procedures to increase customer satisfaction
Customer Service Associate for Verizon
Sykes Philippines
Manila, PH
02.2014 - 08.2017
- Completed scheduled appointments on time to drive quality service
- Filled out work orders, repair logs and maintenance plans to document work completed
- Act as POC to the Customer for all project delivery matters
Bartender
Fluid Mobile Bar
Paranaque, PH
01.2010 - 12.2012
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills
- Prepared beverages and cocktails according to mixing and presentation standards and recipes
Education
College (No Degree) - B.S. Hotel and Restaurant Management
Lyceum of The Philippines University
Philippines01.2009
High School Diploma -
Escuela De San Lorenzo Ruiz
Philippines03.2004
Elementary Education -
Baclaran Elementary School
Philippines03.2000
Skills
- Proficient in MS Office Suite
- Issue and Resolution Tracking
- Data Entry and Maintenance
- Professional Demeanor in Stressful Situations
- Customer Service Expertise
- Streamlined Kitchen Management
- Quality Assurance and Control
- Pallet Jack Expertise
- Logistics Coordination
- Efficient Trailer Loading
Timeline
Amazon Driver Associate
SDK Logistics
10.2023 - Current
FC Associate Flex-Time
Amazon
08.2023 - 10.2023
Homemaker
Self-employed
05.2022 - 08.2023
Line Cook
Applebee's Neighborhood Grill & Bar
08.2020 - 05.2022
Project Tech
Regional West Medical Center
09.2019 - 03.2020
Customer Service Representative for Kohl's
[24]7.ai Philippines
10.2018 - 12.2018
Driver
Uber/Grab Philippines
08.2017 - 05.2019
Customer Service Associate for Verizon
Sykes Philippines
02.2014 - 08.2017
Bartender
Fluid Mobile Bar
01.2010 - 12.2012
College (No Degree) - B.S. Hotel and Restaurant Management
Lyceum of The Philippines University
High School Diploma -
Escuela De San Lorenzo Ruiz
Elementary Education -
Baclaran Elementary School
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