Roderic Samuel
Burke,VA
Summary
Senior Project Management with PMP and CISSP certifications, ready to lead new projects for organization. Over the past 15+ years Mr. Samuel has taken challenging information technology projects and delivered exceptional service to clients. Mr. Samuel has lead turnaround of organizations to adapt to new business processes t improve customer service and increase revenue. As an effective leader and problem-solver Mr Samuel has streamlined operations to decrease costs and promote organizational efficiency. An active learner with certifications in COBIT and ITIL frameworks with Knowledge in applying FISMA, NIST 500-53, NIST-171, FEDRAMP standards. Mr. Samuel has a strong track record to mobilize an organization and deliver projects on -time and with in budget.
Overview
32
32
years of professional experience
1
1
Certification
Work History
IT DIRECTOR / PRINCIPAL
EBITS Corporation
Springfield, VA
05.1999 - Current
- Turn-around project manager to implement organizational change and revenue management (400,000 customers and 500 M revenue)
- Program Manager for the Housing & Urban Development project.
- Program Manager for Alliant Solutions Partner's Joint Venture GSA contract($110 M task order)
- Project Manager for Automated Meter Reading (AMI) project at Cleveland Water. (400,000 customers0
- Project Manager for Automated Meter Reading (AMI) project at DC Water. (400,000 customers and $38M budget)
- Project Manager for implementing integrated Customer Information System (CIS) at DC Water ($2.5M).
- Improved efficiency of customer service operation.
- Directed implementation of customer portal and interactive voice response systems
- Project manager for meter testing program for commercial meters.
- Re-organized billing and meter reading processes to adapt to new CIS system.
- Lead emergency call center with 32 people to address water quality issues at DC Water.
- Conducted study of AMR implementation for Virginia Beach water department.
- Completed compliance audits of 18 Data Centers for Center for Medicare Services.
- Lead IVV Project Manger for data center migration at Center for Medicare Services (CMS).
- Audited over 25 data centers for contract compliance and Disaster recovery operations.
Vice President of Information Technology
RAILINC
Cary, NC
02.1992 - 01.1999
- Managed EDI data transfer network data center for the freight railroads
- Responsible for over 120 applications processing 7 M transactions daily application development and operations.
- Negotiated Service Level Agreements with service delivery vendors.
- Converted legacy systems to DB2 and CICS transactions
- Implemented and maintained technology and software budget
- Communicated regularly with customers concerning electronic data exchange(EDI) and technology integration
- Analyzed network security and current infrastructure, assessing areas in need of improvement to meet Orange book standards
- Managed life cycle replacement of hardware and software
Education
Master of Science - Information Systems
George Washington University, The
Washington, DC01.1998
Bachelor of Science - Electronics and Telecommunication
College of Engineering
India03.1974
Skills
- Project Management
- Information Security Management
- Systems Engineering
- Data Center Operations
- Service Level Agreements
- Organizational turnaround
Accomplishments
Increased revenue by $70 M for Baltimore Department of Public Works
Reduced email response times from two years to 10 days.
Increased revenue by 18% for DC water
Eliminated rework and billing errors
Implemented KPI and monitoring system (12 dashboards)
Implemented 35 projects for improving customer service
Established Project management Offices
Implemented ISO 9001 and CMMI quality systems
Certification
· Project Management Professional (PMP)
· Certified Information System Security Professional (CISSP)
· COBIT 19 Foundation Certification
· ITIL4 Foundation Certificate
· ITSM/IEC 20000 Foundation Certification
· CyberArk, Privileged Access Security
· CyberArk Certified Trustee
· Tenable & Nessus Splunk Fundamentals
· Cloud Computer Security - Completed
Timeline
IT DIRECTOR / PRINCIPAL
EBITS Corporation
05.1999 - Current
Vice President of Information Technology
RAILINC
02.1992 - 01.1999
Master of Science - Information Systems
George Washington University, The
Bachelor of Science - Electronics and Telecommunication
College of Engineering
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