Roderick Agmata

● Managed all daily cash office operations for a high-volume retail store.

● Balanced cash drawers and verified daily cash totals to ensure accurate financial reporting before preparing deposits for armored carrier pickup.

● Processed register cash loans, pickups, and reconciliations while maintaining accurate financial records.

● Investigated cash shortages and discrepancies, documenting findings for Loss Prevention to mitigate future risks.

● Ensured compliance with company cash-handling policies and internal controls to safeguard company assets.

● Maintained accurate bookkeeping records and completed daily financial reporting.

● Assisted at customer service desk to support front-end operations, addressing customer inquiries after completing cash office duties.

● Processed customer returns and exchanges at the service desk to ensure satisfaction.

● Addressed customer concerns effectively to maintain high service standards.

● Worked closely with store leadership to ensure smooth daily operations.