Roderick Campbell
Maxton,NC
Summary
Professional with strong background in behavioral health and rehabilitation. Skilled in therapeutic techniques, case management, and patient advocacy. Highly collaborative with focus on achieving effective outcomes. Dependable, adaptable, and excellent at navigating changing needs.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Income Maintenance Supervisor II
Cumberland County Department Of Social Services
08.2024 - Current
- answer questions and gather information from individuals or families applying for or receiving assistance in the Economic Services Section
- responsible for the administrative and technical supervision of a small staff of income maintenance caseworkers.
- responsible for the income maintenance workers processing for FNS program
- conduct monthly team meetings and evaluations with all team members
- train and mentor new caseworkers on FNS policies and procedures
Support Specialist (Rehabilitation)
Service Source
04.2022 - 08.2024
- Qualified Professional (QP)
- Provide customized job coaching/systematic intensive training to direct labor AbilityOne participants to ensure successful employment through skill development
- Responsible for assisting employees with the collection of required disability documents for employment on A-1 sites.
- Coordinates timely and accurate completion of Initial & Annual AbilityOne Individual Eligibility Evaluations (IEEs) each month and audits IEE’s for revision and assists with Peer Reviews of the files.
- Provide outreach/marketing/recruitment for AbiltyOne employment in the local communities by contacting Vocational Rehabilitation, Schools, Community Rehab Facilities, & Behavioral Health Care Companies.
Income Maintenance Lead Worker III
Hoke County Department of Social Services
04.2017 - 04.2022
- Supervised maintenance staff to ensure compliance with safety protocols and operational standards.
- Trained new employees on FNS policies and procedures
- Developed reports on maintenance activities, identifying trends and areas for improvement.
- Guaranteed customer satisfaction, addressing concerns promptly and professionally at all times.
- Developed and implemented employee incentive programs to promote top performance.
Income Maintenance Caseworker III
Cumberland County Department Of Social Services
05.2012 - 04.2017
- Supervised maintenance staff to ensure compliance with safety protocols and operational standards.
- Trained new employees on FNS policies and procedures
- Developed reports on maintenance activities, identifying trends and areas for improvement.
- Guaranteed customer satisfaction, addressing concerns promptly and professionally at all times.
- Developed and implemented employee incentive programs to promote top performance.
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
04.2010 - 05.2012
- Assessed client eligibility for income assistance programs through comprehensive case evaluations.
- Developed and maintained detailed case records ensuring compliance with regulatory requirements.
- Collaborated with community resources to facilitate client access to necessary support services.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Ensured client confidentiality through strict adherence to privacy policies when handling sensitive personal information.
Education
Bachelor of Arts - Sociology
University of North Carolina At Pembroke
Pembroke, NC05-2020
Associate of Science - Business Administration
Robeson Community College
Lumberton, NC08-2009
High School Diploma -
Red Springs High School
Red Springs, NC05-1993
Skills
- Behavioral management
- Anger management
- Autism spectrum support
- Social skills training
- Relapse prevention
- Self-care techniques
- Emotional regulation
- Team supervision
- Maintenance recordkeeping
- Troubleshooting
- Deadline management
- Staff scheduling
- Decision-making
- Attention to detail
- Dependable and consistent
- Job prioritizing
- Employee motivation
- Adaptability and flexibility
- Schedule management
- Stress tolerance
Timeline
Income Maintenance Supervisor II
Cumberland County Department Of Social Services
08.2024 - Current
Support Specialist (Rehabilitation)
Service Source
04.2022 - 08.2024
Income Maintenance Lead Worker III
Hoke County Department of Social Services
04.2017 - 04.2022
Income Maintenance Caseworker III
Cumberland County Department Of Social Services
05.2012 - 04.2017
Income Maintenance Caseworker II
Cumberland County Department Of Social Services
04.2010 - 05.2012
Bachelor of Arts - Sociology
University of North Carolina At Pembroke
Associate of Science - Business Administration
Robeson Community College
High School Diploma -
Red Springs High School