Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.
Overview
9
9
years of professional experience
Work History
Coordinating Manager
cc image group
Marietta, GA
01.2021 - Current
Coordinated project timelines and resource allocation for client campaigns.
Managed cross-functional teams to ensure alignment on project goals.
Developed and maintained comprehensive project documentation for clarity.
Implemented effective communication strategies among team members and clients.
Oversaw the integration of new tools for improved workflow efficiency.
Maintained records of daily activities, progress reports, and other relevant documents.
Prepared presentations about the outcomes of various projects.
Developed and implemented strategies to ensure efficient coordination of activities.
Established communication protocols between teams and departments.
Monitored progress of all tasks and assigned resources accordingly.
Tracked budget expenses related to each project activity.
Inventory Specialist
harry& david
Atlanta, GA
06.2020 - 01.2022
Managed inventory levels to ensure product availability and minimize stock-outs.
Conducted regular audits to maintain accurate inventory records and prevent discrepancies.
Utilized inventory management software to track shipments and monitor stock movements.
Collaborated with team members to optimize storage space and improve organization.
Trained new staff on inventory procedures and best practices for accuracy and efficiency.
Coordinated inventory, stocking and ordering.
Participated in physical inventory counts to keep information accurate and current.
Performed scheduled inventory counts and supply audits.
Performed inventory cycle counting and identified discrepancies.
Maintained accurate and up-to-date inventory records.
Investigated discrepancies between physical count and computer records.
Entered information into system to update status reports.
Monitored stock levels to ensure availability of products.
Created reports on inventory activity, shortages, overages.
Inspected incoming materials for damage.
Utilized barcode scanners to quickly update inventories in the system.
Ensured proper storage conditions for all items in the warehouse.
Coordinated receipt of incoming materials and verified accuracy of items received.
Cash Officer
Walmart
Marietta, GA
03.2016 - 05.2020
Processed cash transactions accurately and efficiently for customer purchases.
Managed cash drawer, ensuring proper change and balance throughout shifts.
Assisted customers with inquiries regarding payments and store policies.
Collaborated with team members to maintain a clean and organized checkout area.
Monitored security procedures to prevent loss and ensure a safe environment.
Trained new cashiers on register operations and customer service standards.
Resolved customer complaints promptly to enhance overall shopping experience.
Maintained accurate cash balances and reconciled discrepancies.
Processed incoming payments, including checks and electronic fund transfers.
Compiled daily transaction reports for review by management.
Resolved customer inquiries related to payments, refunds, and other financial matters.
Conducted regular audits of cash drawers to ensure compliance with company policies and procedures.
Ensured compliance with applicable laws, regulations, policies, and procedures pertaining to financial operations.
Provided exceptional customer service when assisting customers with their transactions.
Identified opportunities for process improvement to increase efficiency in payment processing operations.
Performed general office duties such as filing documents and answering phones.
Analyzed data from various sources such as sales reports, accounts receivable records.
Managed vendor relationships to ensure timely payments are made according to contractual terms.
Coordinated with vendors regarding invoicing issues and payment schedules.
Education
High School Diploma -
Hillgrove High School
Powder Springs, GA
05-2010
Some College (No Degree) - Nursing/ Communications
Hampton University
Hampton, VA
Some College (No Degree) - Communications
Kennesaw State University
Kennesaw, GA
Skills
Project management
Resource allocation
Budget tracking
Technical documentation
Workflow integration
Team leadership
Effective communication
Attention to detail
Problem solving
Communication skills
Organizational skills
Accomplishments
walamrt and also CC image, i received employee of the month at both of the jobs i maintained.
Timeline
Coordinating Manager
cc image group
01.2021 - Current
Inventory Specialist
harry& david
06.2020 - 01.2022
Cash Officer
Walmart
03.2016 - 05.2020
High School Diploma -
Hillgrove High School
Some College (No Degree) - Nursing/ Communications
Professional Reviewer at American Association of Nurse Practitioners-Certification BoardProfessional Reviewer at American Association of Nurse Practitioners-Certification Board