Roderick Griggs
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Sales Associate
Ashley Furniture Homestore
01.2023 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Consultant
Fed Ex Express
03.2017 - 01.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Maintained organized, presentable merchandise to drive continuous sales.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
High School Diploma -
Southside High School
Atlanta GEORGIA 05.2001
Skills
- Guest Relations
- Sales Expertise
- Verbal Communication
- Product and Service Sales
- Excellent People Skills
- Customer Service
- Time Management
- Teamwork and Collaboration
- Negotiation Tactics
- Strategic Planning
- Meeting Deadlines
Timeline
Sales Associate
Ashley Furniture Homestore
01.2023 - Current
Sales Consultant
Fed Ex Express
03.2017 - 01.2023
High School Diploma -
Southside High School
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