Roderick Hayes
Behavioral Health Tech
Kansas City,MO
Summary
Skilled Mental Health Technician with a Bachelor of Science in Psychology degree and extensive mental health services background. Supports numerous patients in large residential treatment facility and plays a key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Excels in recordkeeping, time management and patient observation. Delivers top-notch care to patients with mental or emotional disturbances. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Saint Luke's Health System
02.2020 - Current
- Provide hands-on care to individuals with varying degrees of mental illnesses and/or developmental disabilities.
- Responsible for care of up to eleven adolescent patients at one time.
- Helps patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean.
- Complete documentation for every incident and forward to correct personnel for review.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Performed client intake procedures according to internal standards for new admissions.
- Searched resident belongings prior to and during stays.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
Backroom/Freight Inbounding Expert
Target
05.2014 - 02.2020
- Received incoming merchandise and stored in correct stock locations.
- Managed inbound and sales floor planning of over $250,000 worth of products daily.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Supervised and trained new staff in performing census.
Sales Associate
IDonnely Company
11.2014 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Psychology
Northwest Missouri State University
Maryville, MO12.2019
High School Diploma -
Rockhurst High School
Kansas City, MO05.2015
Skills
- Residential Mental Health
- Supporting Daily Living Needs
- Charting and Clinical Documentation
- Walking Rounds
- Behavioral Control
- Conflict De-Escalation
- Encouragement and Motivation
- Progress Monitoring
- Patient Observation
- Care Coordination
- Treatment Planning
- Progress Documentation
Certification
- RBT - Registered Behavior Technician
- CPR Training
- MANDT
- BLS
- First Aid
- GreenDot
Timeline
Behavioral Health Technician
Saint Luke's Health System
02.2020 - Current
Sales Associate
IDonnely Company
11.2014 - 08.2015
Backroom/Freight Inbounding Expert
Target
05.2014 - 02.2020
Bachelor of Science - Psychology
Northwest Missouri State University
High School Diploma -
Rockhurst High School