Roderick Robinson
Atlanta,GA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Bolt Express, Llc -
Toledo, OH
06.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Customer Service Representative
Home Depot
Atlanta, GA
04.2005 - 06.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Tax Preparer
H And R Block
Atlanta, GA
12.2006 - 04.2016
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Offered clients recommendations to reduce tax liabilities.
Education
MBA - Human Resources Management
University of Phoenix
Tempe, AZ09.2013
Bachelor of Arts - Biology
Talladega College
Talladega, AL08.1992
Skills
- Leadership and People Development
- Board Oversight
- Strategic Planning
- Industry Expertise
- Effective Communicator
- Change and Growth Management
Timeline
Owner/Operator
Bolt Express, Llc -
06.2016 - Current
Tax Preparer
H And R Block
12.2006 - 04.2016
Customer Service Representative
Home Depot
04.2005 - 06.2016
MBA - Human Resources Management
University of Phoenix
Bachelor of Arts - Biology
Talladega College
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