Roderick Thomas
Antioch,CA
Summary
Driven Retention Specialist with proven success at Allstate Tony Watson Agency, leveraging customer feedback analysis and persuasion techniques to enhance client retention. Expert in upselling and cross-selling, with a knack for detailed documentation. Achieved a significant increase in customer loyalty through strategic engagement and service excellence, demonstrating both hard and soft skills essential for growth.
Overview
1
1
year of professional experience
Work History
Retention Specialist
Allstate Tony Watson Agency
03.2024 - Current
Retention specialist
Education
Ged -
Adult School
Calipatria, CA02.2024
Skills
- Customer Feedback Analysis
- Upselling and Cross Selling
- Documentation skills
- Persuasion techniques
Timeline
Retention Specialist
Allstate Tony Watson Agency
03.2024 - Current
Ged -
Adult School
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