Roderick Timbs
Decatur,AL
Summary
Dynamic System Administrator with extensive experience at ECS Federal, excelling in system upgrades and network troubleshooting. Proven ability to enhance system performance and provide exceptional technical support. Proficient in Windows and Linux administration, demonstrating strong problem-solving skills and effective user management. Committed to optimizing operations and ensuring seamless connectivity.
Professional with strong expertise in system administration, ready to ensure robust IT infrastructure and seamless operations. Skilled in network management, troubleshooting, and security protocols. Focused on team collaboration, adaptability, and achieving results. Reliable and responsive to evolving technical demands.
Experienced with managing and maintaining IT infrastructure, including servers and networks. Utilizes advanced troubleshooting skills to resolve technical issues efficiently. Knowledge of optimizing system performance, ensuring high reliability and uptime.
Overview
3
3
years of professional experience
Work History
System Administrator
ECS Federal
03.2023 - Current
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Worked with users to determine areas of technology in need of improved usability.
- Diagnosed and resolved hardware and software issues.
Security Assistant
New Age Protection
05.2022 - 03.2023
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Maintain and assist with adding and removing building accesses through the security biometrics systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Escorting personnel through SCIF's and other restricted areas.
Education
High School Diploma -
James Madison Ashworth
5051 Peachtree Corners Circle, Suite 200, Norcross04-2020
Skills
- System upgrades
- System monitoring
- Technical support
- System updates
- Remote Access
- Windows administration
- User management
- Software installation
- Desktop troubleshooting
- Server management
- Network troubleshooting
- Helpdesk operations
- Device configuration
- Help desk software
- Program installations
- Diagnosing issues
- Linux administration
- PC diagnostics
- Virtual machine operation
- User training
- Team collaboration
- Connectivity resolution
- Software management
- VMware and Oracle VM
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved assisting all FBI and non FBI personnel through effectively helping with systems access and maintaining user accounts.
- Achieved problem solving by providing clear, accurate and efficient instructions
- Efficiently learning software deployment remote computer access.
Timeline
System Administrator
ECS Federal
03.2023 - Current
Security Assistant
New Age Protection
05.2022 - 03.2023
High School Diploma -
James Madison Ashworth
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