Roderrick Roberts
Forest Park,Georgia
Summary
An inspirational and Flexible leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated, proven Leader, and Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
District Manager
DTLR
Montgomery, AL. Columbus, GA, Albany, GA.
06.2025 - Current
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Mentored district leadership teams, fostering professional growth and operational excellence.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Increased employee retention through development of comprehensive rewards and recognition program.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Ensured compliance with company policies and industry regulations throughout the district.
District Manager
Hibbetts Sports
Montgomery, AL.
05.2023 - 06.2025
- Directed multi-unit operations to achieve corporate objectives and maximize profitability.
- Developed strategic initiatives to enhance store performance and customer satisfaction.
- Mentored district leadership teams, fostering professional growth and operational excellence.
- Analyzed sales data and market trends to inform decision-making and resource allocation.
- Ensured compliance with company policies and industry regulations throughout the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Gemeral Manager Trainer/ LXP Leadership Excellence
Footlocker Retail
Morrow, GA
02.2017 - Current
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
General Manager
Footlocker Retail
Morrow, GA
02.2014 - 02.2017
- Developed and implemented strategies to increase sales and profitability
- Reduced operational risks while organizing data to forecast performance trends.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics
- Introduced new methods, practices, and systems to reduce turnaround time
- Managed purchasing, sales, marketing and customer account operations efficiently
Store Manager
Footlocker Retail
Morrow, GA
09.2005 - 02.2014
- Assisted with hiring, training and mentoring new staff members.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Management Trainee
Footlocker Retail
11.2003 - 09.2005
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Gained knowledge of company policies, protocols and processes.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
Courier Contractor
Medley Trucking
Atlanta, GA
02.2002 - 10.2003
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Delivered packages to customer doorsteps and business offices.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Verified package information to check for accuracy and completeness.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Escalated issues to supervisor for immediate remediation.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Built professional relationships with customers and business partners to establish trust and credibility.
Sales Manager
Enterprise Rent-A-Car
01.2001 - 02.2002
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Monitored inventory daily to control the demand for reservations and walk ins, to ensure a great customer experience at all times.
Education
Bachelor Of Science - Business Administration And Management
Georgia Institute of Technology
Atlanta, GA08.2001
Skills
- Team Supervision
- Operational Excellence
- Production Procedures
- Safety Protocols
- Customer Support
- Training and Development
- Internal Auditing
- Material and Supply Inventory
- Inventory Control
- Continuous Improvements
- Maintenance Team Collaboration
- Microsoft Applications Skills
- Goal Achievement
- Priority Management
- Systems and Processes Oversight
- Data Analytics
- Production Scheduling Familiarity
- Process Scheduling
- Key Performance Indicators (KPIs)
- Customer Expectations Management
- Train Employees
- Business Analysis
- KPI Tracking
- Employee Performance Reviews
- Capacity Planning
- Constructive Feedback
- Workplace Inspections
- Complex Problem-Solving
- Manage Schedules
- Job Assignments
- Active Listening
- Closing Procedures
- Operating Budget
- Health and Safety Compliance
- Reporting Requirements
- Forecasting
Accomplishments
2011-Top % sales Improvement in District.
Top Dollar Improvement $754,411
2012- Award for $416,640. Sales increase
Award for #1 Average Sale/Transaction
2013-Top 10% performance in Company
Top Regional $ Gain of $401,366
2014-Sales Leader Award for $408,646 increase
2016-Top $ Gain of $572,352
Manager of the Year Award
2017-Manager of the Year Award
Coach of the Year Award
Sales Leader Award $157,231 gained
2018-Coach of the Year
Promoted to Manager Trainer
2019-Coach of the Year Award
2020-Change Leadership Award
2021-Coach of the Year Award
2023- District Top Comp Sales Gain Award
2024-#2 Comp % Gain District
2024- #2 Volume Per Store as a District
Timeline
District Manager
DTLR
06.2025 - Current
District Manager
Hibbetts Sports
05.2023 - 06.2025
Gemeral Manager Trainer/ LXP Leadership Excellence
Footlocker Retail
02.2017 - Current
General Manager
Footlocker Retail
02.2014 - 02.2017
Store Manager
Footlocker Retail
09.2005 - 02.2014
Management Trainee
Footlocker Retail
11.2003 - 09.2005
Courier Contractor
Medley Trucking
02.2002 - 10.2003
Sales Manager
Enterprise Rent-A-Car
01.2001 - 02.2002
Bachelor Of Science - Business Administration And Management
Georgia Institute of Technology