Rodeshia S. McGhee
Camden,AR
Summary
Enthusiastic Sales Manager with over 10 years experience in sales, inventory management and customer satisfaction. With a proven record of sales and professionalism. Always implementing good techniques to pull in revenue, customers and quality sales. Willing to learn and maximize my capabilities in all aspects of any company.
Overview
7
7
years of professional experience
Work History
Store Manager
Family Dollar
08.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Implemented inventory goals for the store and came out with a 4% shrink rate. Making store top three in the company for yearly inventory.
- Planned and coordinated meetings for sales. Each month had an 15% increase on sales and revenue for the company.
- Maintained top 4 for sales in the company of 25
Head Bank Teller
Generations Bank
06.2020 - 08.2021
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Led weekly team meetings focused on continuous improvement initiatives throughout the branch operations.
- Actively participated in community events on behalf of the bank, reinforcing a positive local presence among clients.
- Implement new sales technique for each individual teller. Helping find customers needs.
- Maintained a minimum of 10 new account quarterly.
Operations Manager
Walmart
05.2017 - 01.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Bachelor Of Business Administration - Marketing Management And Research (Some College)
Southern Arkansas University
Magnolia, ARSkills
- Training and coaching
- Project planning and execution
- Team leadership
- Budgeting and cost control
- Process of improvement
- Time management
- Cash drawer balancing
- Record keeping and documentation
- Customer Relations
- Advanced in Microsoft
- Payroll management
Accomplishments
- Certified Retail Manager (2017)
- Customer Service Excellence Certificate (2019)
- Teller Specialist Certification (2021)
Timeline
Store Manager
Family Dollar
08.2021 - Current
Head Bank Teller
Generations Bank
06.2020 - 08.2021
Operations Manager
Walmart
05.2017 - 01.2020
Bachelor Of Business Administration - Marketing Management And Research (Some College)
Southern Arkansas University