Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Rodganya Mendez

Union

Summary

Dynamic Administrative Assistant with a proven track record at Integrated Biopharma, excelling in customer service and technical troubleshooting. Adept at enhancing productivity through Microsoft Office proficiency and process improvement. Recognized for managing office operations independently and fostering effective communication, ensuring seamless workflow and team collaboration.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Integrated Biopharma / MDC Inc.
Hillside
01.2019 - 01.2024
  • Executed all administrative functions, including invoicing, filing, and vendor communication.
  • Coordinated internal communications through flyers and posters to enhance team awareness.
  • Managed weekly employee checks to ensure timely payroll processing.
  • Performed quality control support by reviewing packaging labels and maintaining retention logs.
  • Utilized Microsoft programs to streamline office tasks and improve productivity.
  • Resolved technical issues related to computers and printers for efficient operations.
  • Oversaw the procurement of office supplies and managed service calls across both office buildings.
  • Facilitated communication with vendors and customers through phone calls and in-person meetings.

Medical Office Assistant

Leon Sherman Dick, M.D. Office
Millburn
01.2019 - 12.2019
  • Scheduled patient appointments and managed the doctor’s calendar.
  • Created and maintained patient files, handled phone inquiries, and supported surgery scheduling.
  • Opened and closed the Dr. office on my own.
  • Managed the entire office on my own.
  • Created Doctors work schedule.

Program Support Intern

Hillside Family Success Center
Hillside
01.2017 - 12.2017
  • Answered phones, created event flyers & provided information for resources.
  • Designed and implemented an art program and supported community event planning.
  • Helpdesk provided customer service to those in need.

Administrative Assistant (Summer Internship)

Mayor’s Office, Hillside
Hillside
01.2014 - 12.2014
  • Filed records to ensure accurate documentation and compliance.
  • Managed the city website and newsletter to enhance community engagement and information dissemination.
  • Supported the planning and execution of community outreach events to foster local involvement.

Education

B.A. - Fine Arts

University of the Arts
Philadelphia, PA
01.2016

High School Diploma -

Hillside High School
Hillside, NJ
01.2013

Skills

  • Customer service excellence
  • Goal orientation
  • Professional phone etiquette
  • Interpersonal communication
  • Technical troubleshooting
  • Time management
  • Process improvement
  • Microsoft Office proficiency
  • Flexibility
  • Dependability
  • Attention to detail
  • Articulation skills
  • Pressure resilience
  • Team collaboration
  • Polite demeanor
  • Diligence
  • Focus and organization
  • Adaptability to change
  • Problem solving expertise
  • Procurement management

Professional Development

  • Continuing education planned in child development and/or administrative support
  • CPR and First Aid Certification (if applicable)

Timeline

Administrative Assistant

Integrated Biopharma / MDC Inc.
01.2019 - 01.2024

Medical Office Assistant

Leon Sherman Dick, M.D. Office
01.2019 - 12.2019

Program Support Intern

Hillside Family Success Center
01.2017 - 12.2017

Administrative Assistant (Summer Internship)

Mayor’s Office, Hillside
01.2014 - 12.2014

B.A. - Fine Arts

University of the Arts

High School Diploma -

Hillside High School

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Rodganya Mendez