Summary
Overview
Work History
Education
Skills
Timeline
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RODGER HEATHMAN

SAN DIEGO,CA

Summary

Proficient sales professional with more than 16 years in Sales Consultant roles with product and service companies looking to utilize my experience in sales and customer service. Seasoned expert at communicating smoothly with cost and pricing with the ability to naturally build rapport while staying focused on consummating the sale.



Overview

16
16
years of professional experience

Work History

Sales Consultant

The Hartford
San Diego, CA
04.2006 - 02.2019
  • Navigated numerous computer apps to execute auto, home and personal umbrella quotes and policies.
  • Used consultative sales approach to understand customer needs to customize and recommend relevant offerings.
  • Regularly exceeded sales goals while providing exceptional customer service meeting all customer satisfaction goals.
  • Applied appropriate underwriting guidelines to determine eligibility and calculate the rate.
  • Finished in the top 10% companywide for underwriting accuracy 8 consecutive years.
  • Chosen to be the first "chat with an agent" for online quotes and worked closely with the web development department in the development of the app.
  • Worked 8 years in call center and 5 years remotely.




Sales Consultant

Drew Ford
La Mesa, CA
07.2003 - 09.2005
  • Executed entire sales process, which included rapport
    building, demonstrating products, and negotiating the sale.
  • Required extensive knowledge of products and finance options.
  • Consistently achieved bonus level status.


Account Manager

E-Relocation Professionals
Encinitas, CA
09.2002 - 06.2003
  • Developed and serviced real estate professionals marketing business needs with an array of internet products that included web building and search engine positioning.



Education

Bachelor of Arts - Public Administration

San Diego State University
San Diego

Skills

  • Effective Communication
  • Customer Service
  • Customer Satisfaction
  • Customer Rapport-Building
  • Consultative Selling Techniques
  • Closing Sales

Timeline

Sales Consultant

The Hartford
04.2006 - 02.2019

Sales Consultant

Drew Ford
07.2003 - 09.2005

Account Manager

E-Relocation Professionals
09.2002 - 06.2003

Bachelor of Arts - Public Administration

San Diego State University

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RODGER HEATHMAN