Rodjanee Thornton
Milwaukee
Summary
Hardworking employee devoted to giving everyone a positive and memorable experience. Highly motivated with the desire to take on new challenges. Successfully works as part of team to reach personal and business goals. Eager to learn and grow with a reputable company.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Patient Transporter
Froedtert Hospital
01.2025 - Current
- Transported patients safely between departments in a busy hospital environment.
- Assisted nursing staff with patient mobility and comfort needs during transport.
- Monitored patient vitals and conditions during transportation to ensure safety.
- Followed hospital protocols for infection control while handling patient transport tasks.
- Responded promptly to emergency requests for urgent patient transport needs.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Greeted patient and explained transport plan and destination.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Maintained cleanliness of transport vehicles and equipment.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Assisted with transferring deceased bodies from the hospital unit to the morgue with respect and dignity.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Recorded accurate times of departure and arrival on log sheets.
- Educated patients on safe transfer techniques while preparing them for transport.
- Delivered specimens to laboratory departments according to established procedures.
- Upheld hospital standards of professionalism, including wearing proper identification and uniform during all transports.
- Maintained strict adherence to hygiene and infection control policies, sanitizing transport equipment after each use.
Bellhop
Potawatomi Hotel & Casino
09.2022 - 12.2024
- Assisted guests with luggage and provided directions to hotel amenities.
- Delivered exceptional customer service to enhance guest experiences during stay.
- Collaborated with front desk staff to ensure smooth guest check-in process.
- Organized storage areas for luggage, supplies, and other equipment used by bell staff.
- Performed regular maintenance checks on bell carts and wheelchairs used by guests.
- Greeted guests upon arrival and assisted with luggage to the hotel room.
- Provided assistance during large events held at the hotel such as weddings or conferences.
Customer Service Associate
Walgreens
03.2020 - 05.2023
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately using point-of-sale systems.
- Maintained store organization and product displays for easy access.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Trained new associates on customer service protocols and procedures.
- Kept work area neat, clean, and well-stocked at all times.
- Provided information about products and services available to customers.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Cashier
Walmart
08.2020 - 12.2020
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and returns.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and gift card transactions accurately.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Riverside University High School
Milwaukee, WISkills
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Professionalism
- Team collaboration
- Multitasking
- Heavy lifting
- Confidentiality
- Active listening
Certification
Basic Life Support Certification CPR,AED- American Heart Association, Expires: 01/2027
Timeline
Patient Transporter
Froedtert Hospital
01.2025 - Current
Bellhop
Potawatomi Hotel & Casino
09.2022 - 12.2024
Cashier
Walmart
08.2020 - 12.2020
Customer Service Associate
Walgreens
03.2020 - 05.2023
Riverside University High School