Rodneisha Garland
Richmond,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
4047
4047
years of post-secondary education
Work History
Certified Pharmacy Technician
JenCare Senior Medical Center
Richmond, Virginia, VA
02.2025 - Current
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Provided education materials about medications to patients upon request.
- Organized work areas so that everything was easily accessible when needed.
Shift Lead Supervisor
Walgreens
Midlothian, Virginia
12.2020 - 08.2025
- Issued Covid19 and Flu vaccinations
- Assisted in loss prevention efforts through monitoring of store activities and staff performance.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Monitored inventory levels and assisted with stock replenishment processes.
- Collaborated with management to implement new sales initiatives and promotions.
Certified Pharmacy Technician
The Cannabist Company
Carytown, Virginia
09.2022 - 01.2024
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Provided exceptional customer service by responding to inquiries, resolving complaints, and addressing special requests in a timely manner.
- Collaborated with pharmacists to verify medication dosages and instructions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Front service clerk
Publix
Richmond, Virginia
07.2018 - 10.2020
- Delivered key administrative support to peers, taking on additional tasks during peak seasons
- Sorted and organized groceries for efficient bagging and customer service.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Science - Accounting
Strayer University
Certificate Of Completion - Pharmacy
J.t. Pharmacy Technician Training Program
10.2019 - 01.2020
High School Diploma -
Huguenot High School
Richmond, VirginiaSkills
- Inventory management
- Data entry
- Customer service
- Team collaboration
- Communication skills
- Pharmacy operations
References
- Adam Belote; Peer 757-709-0545
- Jeremiah Claughton; Previous Manager 804-909-4047 jeremiahclaughton@gmail.com
- Veronica Lyell; Previous Supervisor 804-514-3780
Timeline
Certified Pharmacy Technician
JenCare Senior Medical Center
02.2025 - Current
Certified Pharmacy Technician
The Cannabist Company
09.2022 - 01.2024
Shift Lead Supervisor
Walgreens
12.2020 - 08.2025
Certificate Of Completion - Pharmacy
J.t. Pharmacy Technician Training Program
10.2019 - 01.2020
Front service clerk
Publix
07.2018 - 10.2020
Bachelor of Science - Accounting
Strayer University
High School Diploma -
Huguenot High School