Rodnesha Brewster
Hitchcock ,TX
Summary
Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Cinemark Movies 12
Texas City, TX
12.2013 - 03.2020
- Set up new sales displays each week with fresh merchandise.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Handled cash with high accuracy and took care to check bills for fraud.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lanes well-stocked.
- Met customer service goals and exceeded customer expectations.
- Performed cash, card, and check transactions to complete customer purchases.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Used POS system to enter orders, process payments, and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store
Education
High School Diploma -
Hitchocock High School
Hitchcock, TX06.2016
Skills
- Performing Needs Assessments
- Retail Merchandising
- Stocking and Replenishing
- Product and Service Sales
- Cash Register Systems
- Money Handling
- Time Management Skills
- Recording Counts
- Customer Satisfaction
Timeline
Customer Service Cashier
Cinemark Movies 12
12.2013 - 03.2020
High School Diploma -
Hitchocock High School