Dynamic Customer Support Specialist with proven problem-solving abilities at Hunter Auto & Wrecker Inc. Expert in CRM software and complaint handling, ensuring efficient communication with law enforcement. Successfully managed a team as Warehouse Manager at Caribbean Pools, enhancing training processes and operational efficiency. Committed to delivering exceptional customer experiences.
Responsible for All Calls and Dispatch with Direct Communication but Not Limited to the NC Highway Patrol, Charlotte Mecklenburg Police Department and Pineville Police Department, Mecklenburg county sheriff department and Quoting prices and Establishing Estimated Time's of Arrival.
Responsible for Receiving pool chemicals, Inventory Control, Assembly Control Boards and Assisting Technicians. Training and Managing new hires and Management of ten or more employees. Promoted to field service technician including installation and service of controllers, Pumps and lines
Responsible for Machine Operation, Developing Negatives, Creating Portfolios, Layouts, Customer Devices, Data Entry, Sales and Printing Press Maintenance
Responsible for machine operation and maintenance of Hamada, Ryobi, AB DICK, Heidelberg, Shinohara and Baum Printing Presses, Production Assembly of Books, Forms, Notepads and Business Cards, Assist Customer Calls, Sales, Up sales, Data Entry, Typesetting, Pulled Proofs, Created Portfolios Reports.