Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Rodney Clark

Virginia Beach,VA

Summary

Energetic Member experienced in taking food orders, operating cash registers and cleaning and maintaining restaurant to promote hygienic image. Recognized for taking initiative to find and complete extra tasks. Collaborative team player committed to maintaining consistent workflow without compromising quality.

Overview

11
11
years of professional experience

Work History

Crew Team Member

McDonald's Restaurant
Norfolk, VA
04.2013 - Current
  • Assisted customers with orders and inquiries.
  • Organized stockroom shelves to maximize space efficiency.
  • Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
  • Greeted customers in a friendly manner upon entering the store.
  • Restocked items on shelves as needed.
  • Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Monitored grill temperature to ensure proper cooking times.
  • Prepared a variety of foods including salads, sandwiches and entrees using established recipes.
  • Ensured all food was cooked to the correct temperature as per health code regulations.
  • Made sure that all orders were filled in an accurate and timely manner.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.

Post Office Clerk

United States Post Office
Norfolk, VA
11.2022 - 12.2022
  • Sorted and prepared outgoing mail for delivery to post office boxes, street addresses, or international destinations.
  • Assisted in stocking shelves with supplies needed for operations.
  • Developed a thorough understanding of USPS products and services.
  • Reported any discrepancies regarding package deliveries or issues encountered during shift.

Store Associate

Dollar General Store
Norfolk, VA
11.2021 - 06.2022
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Operated scanning equipment for price checks and stock replenishment.
  • Assisted with loading and unloading deliveries from vendors.
  • Demonstrated excellent customer service skills at all times.

Team Associate

Walmart
Norfolk, VA
10.2018 - 01.2020
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Assisted in the development of team strategies and goals.
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves with newly arrived products.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Arranged merchandise in an attractive manner to promote sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.

Education

High School Diploma -

Madison Career Center
Norfolk, VA
06-1993

Some College (No Degree) - Criminal Justice

Tidewater Community College
Norfolk, VA

Skills

  • Cleaning and Sanitation
  • Food Handling Safety
  • Kitchen Equipment Maintenance
  • Food Handling
  • Dishwashing
  • Cash Handling
  • Customer Engagement
  • Menu Memorization

Affiliations

  • In addition to working hard to provide for my family, I spend my free time volunteering at my local community church and also mentoring young boys in my community. I also volunteer my time helping those in need in my community.

Timeline

Post Office Clerk

United States Post Office
11.2022 - 12.2022

Store Associate

Dollar General Store
11.2021 - 06.2022

Team Associate

Walmart
10.2018 - 01.2020

Crew Team Member

McDonald's Restaurant
04.2013 - Current

High School Diploma -

Madison Career Center

Some College (No Degree) - Criminal Justice

Tidewater Community College

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Rodney Clark