Rita Davis
Nashville,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Senior Administrative Assistant/SharePoint Administrator
UnitedHealthcare Clinical Services
Brentwood, TN
11.2016 - 01.2022
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Coached new employees on administrative procedures, company policies and performance standards.
- Coordinated office activities and public events.
- Arranged business travel details for company employees per supervisor requirements.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Acquired proper equipment, refreshments and supplies for meetings.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Expertly coordinated logistics for functions both within and outside of organization.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Education
High School Diploma -
Stamford College
10.1983
Skills
- Research and Analytical Skills
- Multitasking and Time Management
- Office Equipment Operation
- Supply Inventory Control
- Computers and Technology
- Ease with Computers and Technology
- Document and File Management
- Confidentiality and Data Protection
- Appointment Coordination
- Strong Organizational Skills
- Remote Conferencing
- Maintaining Employee Records
- Travel Administration
- Inventory System
- Presentation Design
- Highly Efficient and Productive
- Invoice Processing
- Reimbursement Processing
- Website Updating
- Meeting Planning
- Developing Agendas
- Document Sorting
- Administrative and Clerical Support
- Travel Coordination
- Event Calendar Management
- Standards Administration
- Project Schedule Coordination
- Administrative Procedures
- Employee Training
- Account Investigations
- Kronos Timekeeping
- Staff Orientation and Training
- Microsoft SharePoint
- Spreadsheet Tracking
- Hotel Accommodations
- Executive Calendars
- Microsoft PowerPoint
- Excel Spreadsheets
- Travel Arrangement Management
Accomplishments
Services Hero in the year 2015
Timeline
Senior Administrative Assistant/SharePoint Administrator
UnitedHealthcare Clinical Services
11.2016 - 01.2022
High School Diploma -
Stamford College