Dedicated Medical Technician with extensive experience in performing various diagnostic tests and procedures. Proven ability to deliver high-quality patient care, maintain accurate records, and collaborate effectively with healthcare teams.
Work History
Phlebotomist (PSR II)
15 Years 10 Months
Quest Diagnostics Inc. | 12.2010 - Current
Proficient in drawing blood, processing specimens, and performing venipunctures accurately.
Skilled in using various blood-drawing techniques, including butterfly needles and straight needles.
Proficient in venipuncture techniques, with exceptional ability to locate veins accurately.
Skilled in using various blood drawing techniques: butterfly, syringe and straight needles
Experienced in performing blood draws on pediatric, geriatric, and challenging patients.
Strong interpersonal skills, comforting patients and ensuring positive experience during blood collection.
Trained in following strict safety protocols to prevent contamination and ensure accurate test results.
Collect specimens according to established procedures. This includes, but not limited to: drug screens, biometric screening and insurance exams.
Administer oral solutions according to established training.
Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders.
Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
Travel to Territory Manager meeting if held off-site or off normal shift.
Assist with periodic inventory counts, report shortages and problems to group leader or supervisor as they occur.
Assist supervisors with the implementation of SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
Ensure facilities are neat, clean and in good repair, takes appropriate action to advise Group Leader or Supervisor of required repairs and maintenance.
Laboratory Technician
7 Years 3 Months
VA Hospital | 07.2015 - 10.2022
In the main laboratory receive and process specimens, data research
Perform COVID-19 testing in the laboratory
Process specimen for testing and ordering tests
Worked with management to formulate plans for professional development
Completed educational in-services and training classes for various computer systems necessary for patient registration and referral testing
Observed universal precautions, barrier protection methods and infection control and isolation procedures when working with body fluids and other contagions to ensure a safe work environment
Perform phlebotomy on approximately 30 homebound patients per day
Transported specimen to Quest laboratory for testing and result
Reviewed test requisitions and specimen labels for accurate information
Processed all emergency orders (STATS) within the required time frame
Performed administrative duties including data entry answering phone, scheduling patients and filing
Recruited, interviewed, and maintained privacy of potential study participants
Conducted outreach home visits to high risk HIV/AIDS study participants
Served as phlebotomist and performed data entry for HIV testing research programs
Supervised 10 employees in the rehabilitation of drugs and alcohol addicted clients
Ensured enrolled clients adhered to the rules and regulations
Coordinated and facilitated psychiatric groups of 30 clients
Performed phlebotomy and drug triage to clients
Assisted with preparation of questionnaire, protocols, manuscripts writing, grants reporting and application
Coordinated behavioral and medical assessments of research participants
Collected clinical research data and maintained database
Directed patient care by providing a safe and therapeutic environment
Assisted with crisis intervention and activities of daily living of patients
Funeral Home Assistant Manager
1 Year 1 Month
Willie Wakins Funeral Home | 06.2014 - 07.2015
Coordinated funeral services for grieving families, providing compassionate and professional support.
Managed daily operations, including staff scheduling, inventory management, and vendor relations.
Conducted pre-need consultations to guide families in making funeral arrangements in advance.
Assisted with marketing and community outreach efforts to promote funeral home services.
Managed funeral home operations, including staff supervision and customer service for families.
Coordinated and executed funeral services, ensuring attention to detail and sensitivity.
Managed financial responsibilities, such as budgeting, invoicing, and inventory management.
Assisted with marketing strategies to increase business and engage with community.
Safely transported deceased individuals to various locations for funerals and burials.
Maintained clean and properly equipped vehicle for respectful transportation of deceased.
Demonstrated sensitivity and empathy when dealing with grieving families and loved ones.
Prioritized safety and timeliness to ensure seamless and dignified funeral service operations.
Education
Customer Servive - Business
St. JOHNS HIGH | Charleston
Skills
Phlebotomy
Electrocardiography
Specimen Processing
Basic X-Ray
Appointment Scheduling
Data Suites
Care Evolve
Atlas
EMR
Misys
Collection Manager
Psychiatric Technician
DNA Testing
Medical Multitasking
Medical terminology
Certification
2007 Clinical Research Coordinator & HIV Rapid Testing
Certification University of Pennsylvania 1999 Occupational Hearing Conservationist
Certification Professional Health Service 1991 Phlebotomy & EKG
Certification Medical Associates Technical Institute