RODNEY HOLLERICH
Manhattan,KS
Summary
Dedicated Store Manager with 29 years of experience combining management and customer service expertise in various size and volume stores.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager
Wal-Mart Supercenter
Manhattan, KS
12.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Collaborated with other departments to ensure timely completion of projects within budget constraints.
Store Director
Academy Sports And Outdoors
Topeka, KS
06.2022 - 09.2023
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reported to district manager regarding store and staff issues, financial goals and sales.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased Customer Service scores by 7% in first year.
Store Director
Academy Sports and Outdoors
Manhattan, KS
01.2017 - 06.2022
- Hire, train and evaluated team members in a new store and increased sales in $5 million in sales in five years
- Maintained one of the lowest shrink results in the company
- Promoted to a challenged store in Topeka and the store was recognized as a turnaround store.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Wal-Mart
Lawrence, KS
11.2015 - 01.2017
- Increased sales by over $2 million
- Reduced inventory by over $500,000
- Monitor sales activities to ensure that customers receive satisfactory and quality goods
- Estimate consumer demand and determine types and amounts of goods to be sold
- Examine merchandise to ensure that it is correctly priced and displayed
- Networking internally and externally with suppliers and vendors
- Establish and implement policies, goals, objectives, and procedures for their department.
Store Manager
Wal-Mart
Concordia, KS
03.2014 - 11.2015
- Increased store sales to over $40 million
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Estimate customer demand and determine types and amounts to be sold
- Formulate pricing policies for merchandise, according to profitability requirements
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or terminating workers when appropriate.
Store Manager
Wal-Mart
Tulsa, OK
02.2012 - 04.2014
- Took challenging store and reduced shrink by $200,000
- Increased sales by $1.5 million over previous year
- Establish and implement policies, goals, objectives, and procedures
- Review inventory and sales records to prepare reports for management and budget departments
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Sales and Marketing
- Speaking
- Critical Thinking
Education
Bachelor of Arts - Communications
Emporia State University
Emporia, KS05.1994
Associate of Arts - Radio/TV Communications
Hutchinson Community College
Hutchinson, KS05.1989
Skills
- Coaching and mentoring
- Vendor relationship development
- People management
- Staff leadership
- Budgeting
- Business Development
- Delegation
- Sales leadership
- Relationship building and management
- Team leadership and coaching
- Maximizing profitability
- Personnel development
- Goals and performance
- Training and mentoring
- Team Building
Certification
Resources Quality Control Analysis Operation and Control Administration and Management, National Registry of Food Safety Professionals-Certified Food Safety Manager.
Timeline
Manager
Wal-Mart Supercenter
12.2023 - Current
Store Director
Academy Sports And Outdoors
06.2022 - 09.2023
Store Director
Academy Sports and Outdoors
01.2017 - 06.2022
Store Manager
Wal-Mart
11.2015 - 01.2017
Store Manager
Wal-Mart
03.2014 - 11.2015
Store Manager
Wal-Mart
02.2012 - 04.2014
Bachelor of Arts - Communications
Emporia State University
Associate of Arts - Radio/TV Communications
Hutchinson Community College