Rodney Joseph
Nashua,NH
Overview
4
4
years of professional experience
Work History
Cashier
Cumberland Farms
12.2024 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Managed inventory restocking, ensuring product availability for customers at all times.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored cash drawer for discrepancies, ensuring accuracy in daily financials.
- Implemented best practices for checkout efficiency, reducing wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Room Cleaner
Motel 6
Tewksbury, MA
04.2023 - 11.2024
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Inspected rooms for maintenance issues, reporting findings to management for timely resolution.
- Managed inventory of cleaning supplies, restocking as needed to maintain operational efficiency.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Maintained organized storage areas for cleaning equipment and supplies, promoting safety and accessibility.
- Implemented efficient cleaning techniques, reducing turnaround time for room availability.
- Collaborated with team members to uphold quality standards in all guest accommodations.
- Responded promptly to guest requests for additional amenities or services during stays.
Store Associate
Little Ceasers
Lowell, MA
02.2021 - 03.2023
- Assisted customers in locating products and provided recommendations based on needs.
- Operated cash register accurately, processing transactions efficiently.
- Maintained cleanliness and organization of sales floor and stock areas.
- Supported inventory management by restocking shelves and conducting counts.
- Learned product knowledge to answer customer inquiries effectively.
- Collaborated with team members to ensure optimal store operations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Lowell High School
Lowell,MA05.2020
Timeline
Cashier
Cumberland Farms
12.2024 - Current
Room Cleaner
Motel 6
04.2023 - 11.2024
Store Associate
Little Ceasers
02.2021 - 03.2023
Lowell High School