Rodney Lemon
Metairie,LA
Summary
Results-driven credit analysis specialist with over 10 years of experience in customer service and account management. Known for strong communication skills, attention to detail, and the ability to navigate complex problem-solving scenarios to enhance client satisfaction.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Credit / Collections Representative
Seven Oaks Capital Associates
Baton Rouge, Louisiana
05.2023 - Current
- Point of contact for credit analysis and risk assessment.
- Administer credit approval/denials for potential debtors (Shippers, Freight Forwarders, Brokers, etc.)
- Point of contact for clients.
- Problem solving.
- Customer Service
- Debt Collections
Trust Operations Assistant Manager
Gulf Coast Bank and Trust Company
Metairie, Louisiana
05.2013 - 05.2023
- Point of Contact
- Complex Problem Solving
- Attention to Detail
- Accounting/Book Keeping/Shadow Accounting
- Customer Service
- Met All Daily/Weekly/Monthly/Annual Deadlines
- Prepared Commercial Tax Forms/Statements (K-1's, 1099's, Accrection/Accurals, etc.)
Branch Sales and Operations Manager
Gulf Coast Bank and Trust Company
New Orleans, Louisiana
06.2011 - 08.2012
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Stong Communication Skills
- Excellent Customer Service
- Problem Solving
- General Knowledge of Financial Instruments
- Networking
- Sales Team Lead
- Team Management
Customer Service Representative
Gulf Coast Bank And Trust Company
New Orleans, Louisiana
01.2009 - 06.2012
- Developed strong customer relationships to encourage repeat business/referrals.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Sales and Cross Sales
- Consumer Loans.
- Car Loans
- Customer Service
Education
High School Diploma -
Grace King High School
Metairie, LA05-2007
Some College (No Degree) - Banking And Finance
Holy Cross University
New Orleans, LAAssociate of Science -
Delgado Community College
New Orleans, LASkills
- Credit analysis
- Risk assessment
- Communication skills
- Attention to detail
- Sales strategies
- Client relations
- Account management
- Complex Problem-solving
Certification
Real Estate License
Timeline
Credit / Collections Representative
Seven Oaks Capital Associates
05.2023 - Current
Trust Operations Assistant Manager
Gulf Coast Bank and Trust Company
05.2013 - 05.2023
Branch Sales and Operations Manager
Gulf Coast Bank and Trust Company
06.2011 - 08.2012
Customer Service Representative
Gulf Coast Bank And Trust Company
01.2009 - 06.2012
High School Diploma -
Grace King High School
Some College (No Degree) - Banking And Finance
Holy Cross University
Associate of Science -
Delgado Community College