Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Mccaughey

West Warwick

Summary

Results-driven management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers and team members to promote loyalty and drive sales. Seeking a upper level management position with opportunity for growth.

Overview

15
15
years of professional experience

Work History

Pro Account Sales Representative

LL Flooring
11.2021 - Current
  • Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals and close sales.
  • Developed, trained, and managed positive business relationships with national retail store management and employees at assigned partner locations.
  • Developed positive relationships with management, customers and peers through exceptional interpersonal skills and demonstrated integrity.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing pro customers to review current services and expand sales opportunities.


Retail Store Manager

LL Flooring
04.2010 - 11.2021
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products. I was a top 50 store 10 years in a row.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings in a fast paced environment.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

Retail Store Manager

Bernies Electronics And Appliances
06.2008 - 03.2010
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target product. Was top store percent to plan out of 11 locations.
  • Trained team members in successful strategies to meet operational and sales targets with a commissioned sales staff.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.

Education

Business Management - Accounting And Business Management

Community College of Rhode Island
Warwick, RI

Skills

  • Strategic Networking
  • Client Correspondence
  • Competitor Analysis
  • Customer Implementation
  • Store Displays
  • Staff Training
  • Operational Efficiency
  • Revenue Projections
  • Site Visits
  • Interpersonal Communication Skills
  • Effective Customer Communication

Timeline

Pro Account Sales Representative

LL Flooring
11.2021 - Current

Retail Store Manager

LL Flooring
04.2010 - 11.2021

Retail Store Manager

Bernies Electronics And Appliances
06.2008 - 03.2010

Business Management - Accounting And Business Management

Community College of Rhode Island

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Rodney Mccaughey