Jessica Moore
Westminster,Co
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Development Representative
Arrow Electronics
09.2023 - Current
- Met company performance standards, policies and procedures, generating leads and maintaining high-profile accounts with professionalism.
- Called on new and existing customers targeting specific lists, AOPs and products.
- Presented professional image consistent with company's brand values.
Sales Administrator
Cohesive - a Bentley Systems Company
07.2021 - 09.2023
- Maximized the efficiency of the Business Development Team by serving as a Lead Processor, Marketing Liaison, and IBM Administrator.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Established and cultivated solid business relationships with new or existing customers.
- Promoted available products and services to customers during service, account management, and order calls.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collaborated with marketing department personnel to optimize strategic initiatives.
Education
Physiological Psychology
Kennesaw State University
Kennesaw, Ga05.2021
Skills
- Strategic Networking
- Customer Service and Assistance
- Excellent Communication Skills
- Compelling Leadership Skills
- Training Development Aptitude
- Relationship Building
- Written Communication
- Presentation Skills
Accomplishments
- Used Microsoft Excel to develop revenue tracking spreadsheets after trade shows which was delivered to the company Chief Financial Officer
- Collaborated with Global Business Development Team through successful navigation of time zones in order to address needs and communicate effectively
- Identified and cultivated a lucrative relationship with Marina Bay Sands hotel in Singapore; served as a main point of contact to address customer concerns and schedule product demo's
- Helped launch the IBM Partner Plus Program within Cohesive, ensuring guidelines were followed in order to remain compliant with new program requirements.
- Successfully documented IBM Partner Plus navigation so colleagues could access the tool; provided daily support troubleshooting technical issues and escalating issues if necessary.
- Remained diligent in ensuring Cohesive maintained Platinum Partner Status within IBM and the ability to resell IBM products
Affiliations
Kennesaw State University Alumni with a Bachelor’s Degree in Physiological Psychology, Neuroscience focus and minor in Gender and Women’s Studies.
Certification
- IBM Environmental Intelligence Suite Functional & Technical Certification
Timeline
Account Development Representative
Arrow Electronics
09.2023 - Current
Sales Administrator
Cohesive - a Bentley Systems Company
07.2021 - 09.2023
Physiological Psychology
Kennesaw State University